Volunteer Driver - Meals4Health

Volunteer with us....To help delivering meals from Community Catering to the homes of people living in Galway Location:  From Ballybane Industrial Estate to various locations Times: Monday or Thursday 11am-1pm Commitment: Minimum 6 months Responsible to: Co-ordinator of Services for Older People Level of English required: Fluent What’s involved? Carry out multi drop deliveries to our clients on an agreed route, one day per week or as requested by Community Catering personnel Ensure meals are delivered promptly Ensure that health, safety and hygiene standards are maintained to the highest level Relay concerns regarding clients or client's wellbeing to the co-ordinator Report any accidents or incidents to the coordinator that occur during your volunteering  Personal Specification Friendly, enthusiastic manner Ability to demonstrate respect and empathy to clients Ability to respond in a professional and sensitive manner to challenging and stressful situations Planning and organisational skills – ability to be organised in approach to work, to follow through with tasks A commitment to principles of diversity and inclusion 18 years old or over. Special Requirements The role requires the Volunteer to be a qualified driver with own car, full driving licence & insurance. The use of your own car will be at your own expense due to the volume of deliveries required in our service. This contribution is greatly appreciated. Advise your insurance company of your volunteer work. A template letter for your insurance company will be provided. Use of your own mobile phone.Our Vision A community where every person is valued, cared for and supported at every stage of life. We work to achieve this vision by providing essential supports for people at challenging times in their lives and by advocating for systemic change to remove the root causes of inequality and disadvantage that constrain the well-being and development of individuals, families and communities.  Our Mission  Making a difference by empowering people, creating change and strengthening communities. We understand, respect and respond to the needs of those who struggle with the challenges of homelessness and domestic abuse, and we support older people towards healthy and active ageing. Service description  COPE Galway Community Catering Service delivers nutritious meals to the homes of older people, housebound/disabled people or those unable to prepare a meal for themselves. The service provides approximately 200 meals daily, which are delivered by a team of volunteer drivers.  What will you get out of it? Great personal satisfaction since you can make a real difference to our service users. The opportunity to develop knowledge and gain practical experience relative to this role. Gain communication and customer service skills. Join a fun welcoming team. Meet and work with new people. Build confidence. Add valuable experience to your CV. The option to access other training courses as appropriate to the role. The opportunity to contribute to a local Galway charity and help us realise our vision of creating a community where every person is valued, cared for and supported at every stage of life. Will there be induction and training? You will receive a local induction and introduction to the role before you start.  You will be offered service specific training required for the role.  Other training includes:  Trauma Informed Practice (online module) ‘Stop & Think’ Reflective Workshops You will have the opportunity to participate in ‘On-boarding Induction’ with fellow volunteers and staff In addition, Cope Galway will provide ongoing support and supervision through one-to-one and group meetings. What we would like in return Conduct yourself in a professional manner and maintains a respectful and courteous manner in dealing with clients Willingness to work within the values and policies of COPE Galway Maintain confidentiality in respect of all matters which come to their knowledge in the course of the volunteer role Do not undertake duties outside this role description without checking first with your Volunteer Supervisor.  Volunteers are bound by the “Volunteer Agreement” which includes their rights and responsibilities, and Trust Policies also apply to volunteers. Recruitment Process Applicant is sent an Application Pack (role description, application form etc) Once the application form is received and the applicant is considered a suitable match for a particular volunteer role, the applicant will be invited to meet with the service manager The interview will take place in the relevant service. Successful applicants will be offered the volunteer role subject to: Garda Vetting to be completed in a timely manner 2 Reference Checks (one of whom must be resident in Ireland) Induction and Orientation will be provided prior to commencement Volunteers commencing with COPE Galway are subject to a trial period