White Goods Engineer – Field Based – Colchester [PAS124]

White Goods Engineer – Field Based – Colchester | Up to £50,000 OTE£1,000 Sign-On Bonus | Van, Bonus & Much MoreLocation: Colchester & surrounding areasJob Type: Full-Time, PermanentSalary: £27,000 – £36,000 basic + uncapped bonus (OTE up to £50,000+)Bonus: £1,000 sign-on bonus available for new startersAbout the RoleJoin Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers’ homes. Covering Colchester and surrounding areas, you’ll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day. What You’ll DoDiagnose and repair at least four of the core domestic appliance types in customers’ homesDeliver excellent customer service during on-site visitsUse intuitive software to manage your day, order parts and access job informationMaintain Pacifica’s high standards in professionalism, reliability and safetyWhat You'll Need:Minimum 2 years’ experience in the white goods repair sector in a field based capacityUp to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovensFull UK manual driving licence (max 6 points)What You’ll GetCompetitive basic salary: £27,000 – £36,000 (based on experience & skill set)Uncapped performance bonus – OTE up to £50,000+£1,000 sign-on bonusModern company van with fuel card and optional private useTools, uniform, PPE, and tablet providedOngoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if requiredUp to 33 days’ holiday including bank holidaysCompany pension and Death in Service benefit (3x salary)Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefitsDaily parts delivery to a secure by-box near your homeMonday to Friday working hours (approx. 9am–5pm) with pre-planned routesMarket-leading job management softwareAbout PacificaFounded in 2003, Pacifica is the UK’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.Our PurposeTo keep households running while protecting the environment.Our VisionTo care for our customers’ appliances for a more sustainable world.At Pacifica, you're not just an engineer — you're a trusted professional and a valued part of our national team.We work with a small selection of the world’s leading manufacturers, including;Manufacturers – Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.Apply NowReady to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year — plus a £1,000 sign-on bonus.Not in the right area for this vacancy?You can register your interest, and we’ll be in touch when a role becomes available near you: business.pacifica.co.uk/careers#IND