UK Sales Support Executive

We offer:·      23 days annual leave·      Excellent company pension scheme·      Death in service benefit of 4 x salary·      Company paid private medical insurance Vitalograph are currently a growing business, and we are looking to develop and empower our people to be the best that they can be. We are based in a rural setting in Maids Moreton, Buckingham in purpose-built offices. Due to our developing portfolio our Healthcare team is seeking to recruit a permanent Sales Support Executive, you would be office-based working with our friendly team. About Us:Vitalograph is a world leading manufacturer of medical respiratory diagnostic devices and software, used in the diagnosis of respiratory conditions, in Primary Care, Secondary Care and Occupational Health. We are a family run business and currently in our 60th year. As this is a new role you will be given the opportunity to customise and the make the role your own. There will be personal development opportunities, whilst building strong relationships with healthcare professionals. In this role you will provide an understanding of the specific needs and challenges of potential customers in the pulmonary function testing field and provide them with appropriate product recommendations and solutions.As a Sales Support Executive, your role will involve supporting field sales personnel as well as promoting and selling Vitalograph products and services to healthcare providers, including hospitals, clinics, community diagnostic centres/hubs and other relevant stakeholders via telephone, email and video conferencing. Responsibilities as Sales Support Executive:Build and maintain strong relationships with customers to ensure customer satisfaction and retention.Act as a trusted advisor and resource by providing ongoing support, addressing customer inquiries and concerns, and offering post-sales assistance.Collaborate with management to develop an inside sales strategy that aligns with the overall sales goals and objectives of the organization.identify potential target markets, customer segments, and key accounts to focus on.Support field sales personnel with gathering customer contact information and opening the door to face to face appointments for themStay up to date with advancements in our solutions and be able to effectively communicate the value proposition of the products to customers.Engage with potential customers to understand their specific requirements, challenges, and goals related to pulmonary function testing. Conduct regular follow-ups with customers to assess their needs and provide updates on new products, services, or promotions.Requirements as Sales Support Executive:·Proven experience in inside sales, preferably in the healthcare industry but not essential as full training will be provided.Excellent telephone manner with effective communication and interpersonal skills.Self-motivated and target-driven with the ability to work independently.Proficient in using CRM software and other sales tools.Ability to work in a busy office environment.Organised with a strong customer focus.Excellent attention to detail.