Systems administrator / Data analyst

Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid-1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and ground-breaking diagnostics. Blackrock Clinic is now part of Blackrock Health private hospital group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do.Job Title                    Systems administrator / Data analystReports to                 Financial ControllerHours                         37 hours per weekPosition                     Full time, permanent ROLE PURPOSEThis role is a dual aspect role, with one responsibility being the administrator of the finance systems within the organisation, as well as acting as a data analyst for queries that will help support the financial performance and growth of the hospital. QUALIFICATIONSNo qualification required. Experience in SaaS application support is required. Experience with Microsoft PowerBI required. Knowledge of healthcare sector / health insurance is preferred but is not essential. Understanding of iPMs and Open Accounts is preferred but not essential.  KEY RESPONSIBILITIES1.  Key Areas of Responsibility Systems administrationAct as the applications administrator for the finance systems within the organisation and provide support as required. Examples of support required are:Setting up new users on various systems including managing access and permissions;Training for new staff members;Updating patient pricing spreadsheets;Processing changes to patient management software (updating prices, creating new business services etc.);Set up and support of new users on our recently introduced Mediclaim system. Data analysisSupport the finance department with the management of data analysis requests that come through the hospital. Examples of such requests include:Preparing analysis of patient activity and revenue across a series of metrics (procedure type, patient context, age, insurer etc.);Supporting the finance team with the creation of tables / charts / graphs for the analysis of data on PowerBI; andLiaising with the BI team to provide feedback for any adjustments required to the underlying data following on from finance team analysis. Undertake various ad hoc assignments as required. 2.  Communication SkillsEngage, collaborate and communicate appropriately with finance colleagues and other members of the health care teams to ensure a quality service is provided to all while constantly striving for excellence in patient/customer care.Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety.Recognise limitations and seek assistance where necessary.Attend and contribute to appropriate meetings.Accept constructive advice when appropriate.Report all incidents immediately, which may adversely affect a patient, colleague or the Blackrock Clinic. 3.  General ExpectationsSupport the philosophy, objectives and goals of Blackrock Clinic.Observe the appropriate lines of authority.Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic.Demonstrate flexibility by assisting in all areas of the Hospital/Clinic as required.Observe annual leave policy with due consideration for strict reporting deadlines and the timing of other key deliverables.Participate in developing and providing quality care within Blackrock Clinic.Assist in the orientation of new personnel.Continue to develop personal knowledge, attend internal training as required and seeks outside educational opportunities.Present a professional appearance and confirm to the dress, hygiene and infection control policies of the Clinic.Is always punctual on duty.Flexible attitude to changing work practices.Why work at the Blackrock Clinic?At the Blackrock Clinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from:  • Competitive salary• Onsite parking• Pension• Annual bonus*• Discounted café• Sports and Social club• Employee Assistance Programme• Discounted onsite pharmacy Please Note:Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received.Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work. Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at recruitment@blackrock-clinic.com It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.