Submissions Officer

About the Hermitage ClinicBlackrock Health Hermitage Clinic is a state of the art 112 bed healthcare facility. The hospital provides a wide range of Emergency, Ambulatory, Interventional and Diagnostic care for Adults. As a member of Ireland’s newest private health care group, Blackrock Health we are dedicated in ensuring our mission, vision and values are our guiding principles in ensuring our patients and staff have a world class experience. A career in Hermitage Clinic will ensure you are joining a diverse, dynamic and enthusiastic team of professionals, passionate about developing services to ensure we provide the best care in the most modern of facilities. The Finance function has responsibility for the provision of financial management and reporting across all clinical and non-clinical areas of the clinic. The Finance function makes a significant contribution by developing and maintaining best practice in management and financial accounting.About the RoleAs a key member of the finance team, the Submissions Officer will work with the wider Finance Operations function to ensure the timely and accurate collation of both financial and clinical documentation to support with the claims process. The position will require frequent interaction with patient data, consultants, medical secretaries, clinical staff, and other key stakeholders. The position requires a participatory approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organizational objectives.Duties will include:Sourcing and collating the required clinical documentation for our end-to-end claims process to support with accurate claims submissions and follow-up queries to ensure payment is received for services provided by the hospital Working with the Billing, Claims, and Accounts Receivables Teams to ensure all documentation is delivered in a timely mannerHighlight and correct potential gaps in the existing workflows to minimize the lead time between the point of discharge and receipt of paymentHighlight/identify any potential gaps in pricing with regards to contractsResponsible for developing key relationships with relevant staff e.g. Medical Records, Ward Clerks to ensure all relevant billing paperwork is provided in a timely manner to assist with order-to-cash processesResponsible for the achieving financial KPI’s and ensuring the needs of the Department are met Other relevant tasks as identified/ allocated by the Head of Finance Operations and assigned individuals Promote a patient centered culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care. Requirements2 years working in a healthcare setting Working in a team environment Experience in dealing with patients/customers High attention to detailAbility to analyse high volumes of informationMS Excel and MS WordRelationship building with internal and external personnelTeam player with the ability to work on own initiativeAble to prioritise and multi-task Process Based ApproachAbility to work to deadlinesWhy work with us?The Hermitage Clinic are passionate about our people and believe in their development and growth. As a member of the Hermitage Clinic team you can benefit from: Competitive salaryAn Education Support ProgrammeDevelopment opportunitiesOpportunities for career progressionAccess to a Pension SchemeSubsidised RestaurantFree staff car parkingEmployee Assistance ProgrammeLife Assurance The Hermitage Clinic is an Equal Opportunities Employer with a strong commitment to diversity, inclusion and equality at all levels of the organisation. If you require assistance due to a disability during the recruitment process, please email Hr@hermitageclinic.ie