Service Advisor - Toyota Naas

Service Advisor – Toyota NaasLocation: Toyota Naas Job Type: Full-time Schedule: Monday–Friday + 1 Saturday/month (9am–1pm)Are you a skilled and customer-focused Service Advisor looking to take your career to the next level?Join our award-winning team, recently named Franchised Aftersales Operation of the Year by the Society of the Irish Motor Industry (SIMI), and start your journey towards a fantastic career. Toyota Naas is on the lookout for a passionate and experienced individual to join our dynamic Aftersales team. As the first point of contact for customers seeking motor servicing, you’ll play a vital role in delivering the high standard of service and care that defines the Toyota brand.Why Join Toyota Naas?At Toyota, everything starts with #1. Customer First, #2. Respect for People, and #3. Continuous Improvement. We believe in developing our people the "Toyota Way" – through teamwork, learning, and Kaizen (continuous improvement).We’re offering more than just a job — we’re offering a long-term career path with Ireland’s most trusted automotive brand. What You'll Be Doing:Be the friendly and knowledgeable voice answering service enquiries and bookings.Handle all service and PDI (Pre-Delivery Inspection) bookings using Auto View.Liaise with parts, sales, and workshop teams to ensure smooth day-to-day operations.Check for outstanding recalls and update internal systems accordingly.Ensure service appointments are managed efficiently — no overlaps, no delays.Support workshop flow by communicating job priorities and requirements.Consistently work towards meeting performance targets and customer satisfaction goals.What We're Looking For:2–3 years’ experience in a Service Advisor role within a busy main dealership.A natural communicator with a customer-first mindset.Excellent organisational skills and the ability to multitask.Strong computer literacy and process orientation.Sales-driven, confident in upselling services or products.Familiar with warranty procedures and workshop systems.A team player who thrives in a fast-paced environment.Open to learning the Toyota Way, Kaizen, and Lean 6 Sigma methodologies.Employee Benefits: 60% Staff Discount Employee Rewards & Peer Recognition Schemes Employee Referral Scheme Bike to Work Scheme Free On-site Parking Career Development & Progression OpportunitiesReady to Start Your Next Chapter?If you are enthusiastic, driven, and ready to be part of a company that values respect, excellence, and continuous improvement, we want to hear from you!📨 Apply today and drive your career forward with Toyota Naas.Please note: We do not require the assistance of recruitment agencies at this time.