Senior Housing Services Coordinator (Dundalk)

*Please do not submit your CV as a google doc. It cannot be submitted properly and will not be reviewed for your application.Position:                            Senior Housing Services CoordinatorLocation:                           Dundalk town centreContract:                           PermanentSalary:                                €52k - €67kReporting to:                    Housing Services Manager About Us:Tuath Housing is Ireland's largest Approved Housing Body with over 10,300 homes nationwide. Tuath Housing provide long-term, affordable and sustainable housing. Our core business is managing homes in a sustainable way, allowing our residents to peacefully enjoy, live and settle within communities. Position Summary:The Senior Housing Services Coordinator is responsible for acting as a line supervisor to the Housing team and provide advice and guidance on housing management cases. They deal with all aspects of housing management and customer care for residents in a responsive, efficient and professional manner. Qualifications:·      Suitable candidates will have a relevant third level qualification in Housing Studies, Property Management, or related discipline.·      Own vehicle and full clean driving license required.·      Good understanding of MS Office. You will:·      Deal with all aspects of housing management, including property viewings, allocations, lettings, rent collection, repairs and tenant disputes.·      Liaise with Local Authorities and developers in relation to handovers and to complete pre- and post-handover tasks. ·      Manage incidents of anti-social behaviour, breach of tenancies and dispute preparation for the Residential Tenancies Board. ·      Liaise with external stakeholders regarding design and improvement proposals.·      Attend court hearings on behalf of the Association if required. ·      Liaise with residents and community groups to encourage participation, involvement and community integration.·      Act as a line supervisor for members of the Housing team and assist with staff recruitment, induction, training and development. Requirements:·      At least 2 years’ experience in a housing management environment.·      Experience of core housing management tasks.·      Experience of working with the public in a customer-oriented environment.·      Experience of community work.·      Knowledge of GDPR, RTB Legislation and Regulation requirements.·      Excellent communication, interpersonal and relationship-building skills.·      Ability to work effectively as part of a team and independently.·      Good organisational and time-management skills.·      To participate on forums/working groups/committees as required.·      Promote a culture which is supportive of excellent service delivery and meets Tuath Housing’s vision, mission, and values. Working for Tuath Housing:·      Attractive salary commensurate with experience·      24 days annual leave·      Service leave·      Organisational performance bonus·      Generous pension scheme·      Sick leave·      Wellness allowance·      Hybrid working·      Bike-to-work scheme·      Flexible working hours·      Career break·      Career development program·      Employee assistance program·      Linkedin Learning licence·      Car-parking on site·      Sports & Social Club·      Work-life balance package·      Investors in Diversity Award Tuath Housing are accredited with the Bronze Award from Investors for Diversity and are committed to promoting a diverse and respectful workplace reflective of all cultures, nationalities, backgrounds, genders, members of the LGBTQ+ community and people from traditionally marginalised backgrounds.




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