Senior Care Assistant- South Belfast

About the RoleAs a Senior Care Assistant you are responsible for supporting the delivery of high-quality, compassionate care to clients while ensuring safe and effective service standards are maintained. You will oversee care runs, monitor calls, support staff induction and shadowing, and assist with emergency and on-call cover, including weekends and in the absence of the Area Manager.Working closely with the Area Care Manager, you will help maintain accurate client care records, complete monthly care folder reviews, carry out risk assessments, and report any concerns appropriately. You will also ensure care staff have access to necessary PPE, uphold confidentiality, and comply with all company policies and procedures. Ongoing training and development, along with any additional duties required, are also key aspects of the role.Why Work with Connected Health?Competitive Pay: £13.50 per hour (Monday–Friday) | £14.50 per hour on weekendsSign-On Bonus: £200 after 3 months of serviceEmployee Recognition: Awards for Employee of the Month, Quarter, and YearReferral Scheme: £200 for successful referralsCareer Development: Accredited homecare training and leadership opportunitiesExtra Benefits: Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discountsWho we are looking forMinimum 6 months’ experience in a formal care settingGood communication skills, both written and spoken EnglishFull driver’s license and access to your own insured vehicle for business purposesDesirable:NVQ Level 2 in Care or equivalentNISCC registration or willingness to registerKey Roles & Responsibilities:Will be expected to have empathy, understanding and a caring attitudeProvide a high quality standard of care to our company clientsResponsible for click over of care runsMonitoring callsTo participate in the oncall phone on working weekend as required and to cover in the absence of Area ManagerTo participate in the shadowing and 12week induction of all new staff for designated area, ensuring that all documentation is completed and submitted to Area Manager on the deadlines providedTo effectively report any Staff or Client concerns, grievances and complaints to Area ManagerTo ensure that all Care Staff have a supply of protective items (aprons and gloves) as requiredTo be coresponsible along with the Area Manager for the review and maintenance of client care folders on a monthly basis. Ensuring that all details are uptodate and of a high standardCarry out Client risk assessments and report promptly to Area ManagerTo maintain confidentiality in accordance to the Company HandbookTo comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company HandbookTo participate in emergency cover as requiredTo participate in training and further development as requiredAny other duties applicable to the post as request by Management.To undertake any other reasonable duties as required*About UsAt Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.https://connectedhealth.co.uk/wpcontent/uploads/2024/05/RecruitmentofExoffenderspolicy.pdf*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check*.