Senior Care AssistantConnected Health is currently seeking a Senior Care Assistant to join the team in East Belfast.KEY RESPONSIBILITIES · Will be expected to have empathy, understanding and a caring attitude.· Provide a high-quality standard of care to our company clients.· To participate in the on-call phone on working weekend as required and to cover in the absence of Area Manager.· To participate in the shadowing and 12-week induction of all new staff for designated area, ensuring that all documentation is completed and submitted to Area Manager on the deadlines provided.· To effectively report any Staff or Client concerns, grievances and complaints to Area Manager.· To ensure that all Care Staff have a supply of protective items (aprons and gloves) as required.· To be co-responsible along with the Area Manager for the review and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard· Carry out Client risk assessments and report promptly to Area Manager.· To maintain confidentiality in accordance to the Company Handbook· To comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company Handbook.· To participate in emergency cover as required.· To participate in training and further development as required.· Any other duties applicable to the post as request by Management.ESSENTIAL CRITERIA · NVQ Level 2 in Health and Social Care willing to work towards NVQ Level 3· Good verbal and written skills in English· Previous experience in Domiciliary Care· Full, Valid UK driving licence· Appropriate insurance for vehicle business purposesQUALITIES · To be flexible about working hours· To be approachable and supportive to staff and managers· Excellent communication and interpersonal skills· Ability to plan and organise own workload· Willingness to accept and implement instruction· Excellent people management skills· Excellent telephone mannerTo apply you must hold a full UK Drivers Licence and have access to your own car. If this position is of interest, please submit your CV for immediate consideration.
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