Retail Sales Lead

Retail Sales LeadAvoca operates in 13 locations across Ireland, bringing a unique blend of tradition, innovation, and world-class retail experiences to our customers. We are looking for a dynamic Retail Sales Lead who thrives on driving sales, customer engagement, and business growth. If you are a commercially minded, results-driven leader with at least three years of experience, this is your chance to make an impact. Join the Avoca Flock!Are you a people-loving, product-passionate retail superstar with a flair for fabulous customer experiences? Do you believe shopping should be joyful, stylish, and just a little bit magical? Then you might be the perfect fit for our flock! Avoca is looking for a Senior Retail Advisor to help lead the way in delivering exceptional service, inspiring sales, and high standards across our store. We're not just selling products — we're sharing a lifestyle. From colorful throws to delightful treats, everything we sell is filled with heart! And we need someone who can match that energy. What You’ll Be Doing (a.k.a. Sprinkling Retail Stardust): Selling with Style: Know our products inside-out and sell them like the treasures they are.Customer Service Champion: Create meaningful connections with our customers and go the extra mile every time. Be the kind of person people come back to see.Setting the Standard: Help drive a high-performing team with an eye for detail and excellence across all areas of store standards.Leading by Example: Inspire, support, and motivate junior team members — being a role model in both attitude and performance.Retail Magic Maker: Bring fresh ideas, enthusiasm, and positive vibes to everything you do. You’ll Thrive Here If You... Have proven retail experience and a passion for selling — KPIs are your friend.Live and breathe exceptional customer service.Take pride in a store that looks beautiful, runs smoothly, and delivers a world-class experience.Are proactive, confident, and full of energy — with a good dash of charm.Love working in a fast-paced, team-focused environment with a brand full of heart.  Perks of Being in the Flock: Work with beautiful products and even better people.Training & development opportunities – we help you grow as we grow.Staff discounts (yes! that includes our famous food, fashion, gifts and homeware).A chance to be part of something special and iconic in Irish retail.  Bring your sparkle. Bring your skills. Join the Avoca flock