Retail Sales Assistant

Retail Sales Assistant - NaasChoice is an Irish owned and operated family business that has been trading successfully in Ireland for over 40 years. Thanks to our loyal customers we have expanded and developed over that time, and now employ over 300 people in our stores, head office and 2 distribution centres. Our ethos is to offer a large variety of quality products at the lowest prices possible, we always give our customers more choice and more value.Your role as Sales Assistant will be all about making sure every customer receives the very best service, whether that is at the till or out on the shop floor. Customers will keep coming back to us due to your warm friendly manner, helpful approach and great product knowledge. We expect you to take huge pride in what you do, and you’ll make sure that the shop floor looks amazing, and all of the stock is merchandised in the correct place looking its best. We don’t expect you to know everything about Choice. This is why we train you at our training academy and develop our Sales Assistants to build the knowledge, confidence and skills they need to be the best and give our customers exceptional service every time they visit our Stores. However, you will need enthusiasm for customer service, the motivation to learn and a real passion for helping people and going that extra mile.Key Responsibilities:       Advising & serving customers       Processing payments.       Assisting customers to help them find what they need using the customer service programme       Ensuring stock levels are well maintained       Delivery, stocking shelves, labelling items, merchandising       Promoting special offers       Providing customers with information on pricing and product availability       Handling customer complaints or handing customers on to management       General cleaning duties for the upkeep of the store       Flexibility - willing to take on additional tasks and assist in the execution of new projects       Maintains a positive attitude through periods of change and is professional in all work situations       Following and implementing all Company Policies and Procedures to drive the business       Any other duties that may be assigned to you by the ManagerExperience & Qualifications:       Have fluent English       Ideally previous experience in retail and or a customer focused role       A basic level of computer literacy       Be flexible to support our busiest times, which can include weekday, evenings, weekends and public holidaysOther:       Variety of shifts       Cycle to work scheme       Staff discount       Employee Assistance Programme       Education opportunities       Ongoing training       20 days annual leave (pro-rata for part time positions)