Reservations Agent

Castleknock Hotel is an award-winning 4 Star hotel in Castleknock, Dublin 15. Our Hotel comprises of 190 bedrooms, Tonic Health Club, The Spa, 22 Bar and Restaurant, Earth & Vine Restaurant, Limetree Bar and extensive Conference & Banqueting facilities.  We are part of the FBD Hotels and Resorts group.  At Castleknock Hotel we are guided by our Core Values - Think About The Guest, Be Respectful, Work As One, Be The Best and Own It and Deliver it. In this every changing, fast-paced Hospitality Industry we believe that we have what it takes as one team to deliver an exceptional level of guest service. In 2024 we have received many awards for our level of guest services and are most proud of these. We are a Failte Ireland Excellent Employer and are a Best Place to Work in Hospitality as awarded by Great Place to Work.  We are currently recruiting for a Reservations Agent to join our team. If you have previous experience in a similar role and if you believe that your values align with ours and you want to be part of a dedicated and well motived team we would love to hear from you and to hear about your passion for hospitality.What we require from our applicants:A minimum of 1-2 years experience in a busy reservations office, in a 4 star Hotel The ability to provide outstanding and exceptional customer service Excellent attention to detail & a high level of knowledge of Opera  The ability to adapt to change and work well under pressureOutgoing and friendly personalityHave a professional image at all times in line with the Hotel standardsBe committed to the team and the Hotel industryBe flexible with working hours (must be available for weekends, early starts and late finishes)What do we have to offer our Team:Competitive rates of payComplimentary Meals in our canteen Complimentary provision of uniformsEmployee Discounts for FBD Hotels and ResortsCycle to work schemeEmployee Recognition AwardsFree ParkingEmployee membership at Tonic Health ClubContinuous training & development opportunitiesWe would love to hear from you if you have the requirements as above.  Please send us your CV.