Receptionist/Switchboard Operator

The Galway Bay Hotel are now recruiting a Receptionist/Switchboard Operator to join our great team.Awarded Best Employer in Galway in 2022 by Galway Chamber of Commerce, the Galway Bay Hotel is also delighted to be part of the Failte Ireland Employer Excellence Programme, and has been certified as A Great Place to Work. As part of the Hodson Bay Group of Hotels, with over 700 employees from over 50 countries worldwide, we are committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.A little bit about you:You are a friendly engaging & positive person with exceptional interpersonal skillsYou are a team player & enjoy the dynamics of working within a teamYou have the ability to multi task & prioritize in a fast paced environmentYou are flexible to work shifts & weekends/ bank holidaysYou have a positive can do attitude and show initiative to problem solvingResponsibilitiesAnswer all calls in a timely and friendly mannerTransfer all calls as appropriateProvide our guests with details of hotel and local amenities and attractionsWork as part of, and support, the Reception TeamFollow the day-to-day procedures of guestDealing with and resolving guest queriesSkillsExcellent organisational skillsProficiency in MS Office SuiteFluent level of both written and spoken EnglishExcellent telephone mannerWhy work with us?Received 'Best Employer' Award in Galway by Galway Chamber of Commerce 2022Culture of 'Respect' throughout the HotelCareer development and progression opportunitiesVibrant Health & Wellness ProgrammeMotivational BenefitsLeisure Club MembershipHotel Discounts within the Hodson Bay GroupMeals provided while on dutyAwarded Best 4* Hotel 2021Why Galway Bay Hotel?Award-winning Environment: Work with a talented team at a hotel recognised as a Great Place to Work!Employee Well-being: Access to wellness programs, an on-site gym, and more!Career Development: Continuous opportunities for training and career growth.Employee Benefits: Enjoy perks like the bike-to-work scheme, company events, employee discounts, and on-site parking!Ready to Join Us?If you're looking for a career with opportunities to grow and a team that truly values you, apply today to become part of our award-winning team!Apply now for the opportunity to join us at the Galway Bay Hotel and be a part of something special!