Receptionist

Who we areHealthHarmonie is a fast paced, growing healthcare organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 2003 and have been growing ever since, in the ever-changing healthcare industry, developing our presence across the UK.   We work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, these include; Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, Ophthalmology services and the provision of extended Minor surgery procedures. About the roleAs a Receptionist at HealthHarmonie, you will play a crucial role in ensuring the smooth and efficient functioning of our healthcare services. Your primary responsibilities will include:Greeting patients and visitors, creating a positive and welcoming atmosphereResponsible for keeping the reception area clean, organized, and well-maintained at all timesAccurately inputting patient details into the Evolution system to maintain comprehensive recordsAssessing and prioritizing patient referrals based on urgency and medical needContacting patients to schedule appointmentsScanning and attaching referrals to the respective patient's file for easy accessibility Work Schedule and LocationYou will work on a 5 out of 7-day schedule as our service operates seven days a week.Shift timings will generally fall between 7:00am to 6pmYou will be based at The Anglesey Clinic, 46 Anglesey Street, Cannock, Hednesford WS12 1AAAbout YouYou should align with HealthHarmonie's core values, demonstrating compassion, motivation, attentiveness, integrity, and a commitment to excellence.Prior reception and administration experience is preferable, however we welcome applicants who display a strong passion for providing high-quality care and take pride in their work, and we will invest in your training accordingly.ExpectationsAs a successful Receptionist, you will have the opportunity to make a meaningful impact on our business and help our patients, fostering a promising career path within our company.Before commencing your role, you must fulfill legal eligibility requirements to work with us, including a successful disclosure check from the Disclosure and Barring Service (DBS) and the provision of your right to work documentation during the interview stage.Your training will begin with a corporate induction followed by shadowing an experienced team member, ensuring you gain the necessary skills and knowledge for the role. Full attendance during the training period is essential.The selected individual will undergo fire safety training since they will be responsible for serving as the fire marshal.