Talbot Hotel Stillorgan, part of the Talbot Collection are currently recruiting for part-time Receptionists to join our team.Main Duties:To greet guests on arrival in a warm and welcoming manner;To handle guest check in procedure;To have complete product knowledge of the hotel services & facilities and to communicate these to guests as required;To ensure that all charges are correctly posted to guest bills;To action all guest queries by phone or in person in a professional and friendly manner;To ensure that the guests needs and requirements are met;To ensure accounts are set up for functions or syndicates;To liaise with housekeeping with reference to the allocation of rooms;To ensure that all floats are maintained to the appropriate levels;The successful candidate will have:1 years' Hotel Reception Experience;Friendly and professional work attitude;Fluent English essential - written and spoken;Must be available to work variable shifts;Excellent interpersonal and organisational skillsExperience in using Hotsoft would be a distinct advantageThis position will involve shift and weekend work.What do we offer?- Free parking- Complimentary Leisure Club Membership- Staff Meals- Contributory company pension scheme. (12 months service requirement)- Company Life Insurance Scheme- Employee Assistance Programme- Talbot Collection Friends and Family Rates- Training and Development Opportunities - we invest in our people Being part of a progressive & growing company ***Talbot Collection Stillorgan is an equal opportunities employer***
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