Reception Host / Waiting Team (No.38 The Park)

The Lucky Onion is a family of hotels, inns and restaurants, raised and rooted in The Cotswolds, England.We currently consists of seven Lucky Onion properties; each one with its own distinct character and personality, but all sharing our genuine passion for great design, high quality food & drink and exceptional service. We love eating and feel that some of life’s best memories are created over a table, sharing food with the people we care about most. We use the very best produce, sourced locally wherever possible.We are looking for a someone talented and approachable to join our highly regarded front of house team at our beautiful boutique property in Cheltenham. Our ideal candidate will have outstanding communication skills and a passion for providing exceptional service and a warm welcome to our guests. With the ability to multi-task, you will be dedicated, organised and efficient with a positive outlook and a sense of fun and professionalism. This is a varied role which focuses on creating an exceptional guest experience; being the first contact with the guests as they begin their stay, whether a diner in our restaurant, a business meeting in one of our private rooms or as a resident in the hotel. The role will also involve taking guest reservations, liaising with all other departments in the hotel and dealing with guest queries as well as serving breakfast and drinks from the bar (shifts dependant).  Previous experience working in a guest service role or similar hospitality role will be a massive plus, as would a desire to progress your career in the industry. Flexibility to work daytimes, evening and weekends is essential. In return:50% team discount in TLO propertiesMonthly team incentivesRegular group-wide team eventsContributory pension schemeRefer a friend reward schemeContinual trainingOpportunity of progressionIf you are inspired to work for The Lucky Onion and love all that we stand for we would be delighted to hear from you. To apply for this role please send us your CV and a Cover letter detailing your knowledge, skills and experience.