Receiving Manager

Job Title: Receiving ManagerDepartment: Operations Reports to: Warehouse Manager FLSA Status: Hourly/Full-time  About Us & Our Mission: The mission of Golden Harvest Food Bank is to transform lives by feeding our hungry neighbors today and building a healthy, hunger-free tomorrow. We exist simply because people in our community struggle with meeting a basic human need - having enough to eat. Founded in 1982, Golden Harvest Food Bank works to create a safety net of partner agencies, programs, and direct services to meet the needs of our neighbors who struggle with hunger across our 25-county service area. With a network of over 350 partner agencies and programs, we can get nutritious meals directly into the hands of those in need within their communities.  Our Values: Faith: Our Christian faith motivates us to live out Jesus' teachings, feeding the hungry in our communities and uniting with people of every creed in a movement of compassion, service, and positive change. Health: We prioritize the well-being of each person, aiming to offer safe, nourishing food to those we serve, recognizing that healthy lives depend on healthy food, environments, and communities, as part of our efforts to break the cycle of poverty and hunger. Service: With kindness, openness, and joyful generosity, we address the unique needs of each individual without judgment, fostering a spirit of compassion and sensitivity. We listen to the story and needs of each person so that they know they are seen, heard and valued in a world where they may often feel invisible. People: Respecting the inherent worth and dignity of every person, we approach all with justice, equity, and understanding, honoring the lives, ideas, and concerns of those we serve, valuing donors' gifts, and cherishing volunteers while ensuring positive and impactful experiences in support of our cause. Community: Collaborating with individual community members, partner agencies, businesses, and local government, we strive to change our community through openness, cooperation, and transparency, united by our shared mission of feeding the hungry.  Reasons to work at Golden Harvest-It’s more than a job, it’s a mission -Competitive wages and benefits -Twenty paid holidays -Faith-based organization -Paid time off & flextime -Making an enormous difference  ________________________________________________________________________________________________________________________ Job Summary  The Receiving Manager for Golden Harvest Food Bank is responsible for all functions and paperwork related to receiving, ensuring accurate and proper reception of all product in adherence to GHFB policy and procedure. Also responsible for ensuring appropriate documentation and inventory transactions is retained and that data entry is conducted in a timely and accurate manner. Members of the Operations department are responsible for a wide variety of distribution center duties. It includes receiving, product movement, processing, disposal, and order picking as needed. As part of the Operations Team, all members are responsible for ensuring food safety, cleanliness, and workplace safety in compliance with Golden Harvest and Feeding America guidelines.  Essential Duties and Responsibilities include the following. Other duties may be assigned. -Receive all incoming product into the warehouse; review/confirm accuracy of shipping documents-Properly notate discrepancies on appropriate forms-Schedule truck deliveries of in-bound shipments-Unloading purchased & donated truckloads; unloading retail/local donor pickups and consolidating walk-in donations upon arrival -Notify appropriate manager(s) of any discrepancies between the purchase order and the received product-Stock all received product in appropriate rack locations including dry storage, freezers and coolers-Enter incoming product in the inventory system according to established procedures in an accurate and timely manner-Generate pallet tags and apply identification labels to all received product-Assist with month end and yearend inventory and reconciliation-Assist with maintenance of a clean, safe, and orderly distribution center (warehouse)-Provide excellent customer service to staff, volunteers, vendors, and guests-Assures the receiving count and product detail match purchase orders and/or pre-receipts for inventory control purposes-Assesses all incoming product (purchased or donated) condition prior to receipt and seeks management approval for load rejection, if needed-Assists VP of Operations to identify, develop, and implement receiving procedures-Ensures all assigned logs and paperwork is filled out accurately an routinely -Corresponds to all receiving related communications and requests-Ensures the receiving and loading dock area are appropriately clean and secured -Safely operates forklift, hand truck, manual/electric jack, pallet wrapping machine, compactors, and other tools/machines as appropriate -Fully understands how to operate and safely drive assigned vehicles -Maintains food safety standards, including temperature control -Keeps work area tidy and maintains cleanliness according to AIB procedures, Feeding America guidelines, and industry regulations-Works cooperatively with others including staff, supervisors, co-workers, and agencies -Maintains workplace safety in all aspects of the job, particularly warehouse equipment and assigned vehicles -Consistently represents the Food Bank in a professional manner, exhibiting excellent customer service -Attends all meetings, workshops, and/or trainings as directed  Supervisory Responsibilities                                                                -No supervisory responsibilities -May have interaction or provide direction to volunteers at distribution sites    Skills & Competencies To perform the job successfully, an individual will demonstrate teamwork, commitment, written and verbal communication and organizational skills. The Receiving Manager must take ownership, initiative and pride in their work. This position requires a positive and solution-bases attitude, consistently displaying a clear understanding of professional behavior and customer service.  Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Ability to read and interpret documents such as safety rules and operating instructions -Communicate effectively with clients, donors, coworkers, and the public -Ability to work as a team and individually -Ability to add, subtract, multiply and divide in all units of measure -Strong work ethic, diversity, professionalism, and dependability -Possess problem solving skills and have attention to detail -Highly motivated with strong attention to detail with an ability to prioritize multiple tasks-Strong conflict resolution skills, exercising diplomacy with vendors, donors, agencies, and staff-Computer literacy and data entry with inventory control consideration-Ability to work some evenings and/or weekends for pre-planned events  Education and/or Experience                                                                           -Must have high school diploma or GED -Related experience and/or training; or equivalent combination of education and experience -Forklift operation (certification may be obtained through Golden Harvest Food Bank)  Certificates, Licenses, Registrations -Must have valid driver’s license (this is not a CDL required position) -Successfully complete ServSafe Food Safety certification -Must be able to pass background checks, MVR checks, drug screens and fit-for duty testing  Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Required to stand; walk; sit; reach with hands and arms -Required to climb or balance and stoop, kneel, crouch, or crawl -Lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds -Ability to operate all vehicles, excluding commercial, safely always  Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Noise level moderate -Usually works in a warehouse setting -Frequently operates vehicles