Public Works Coordinator (Finance)

Job PurposeThe Public Works Coordinator is responsible for the end-to-end public revenue stream from the point of sourcing work, liaising with consultants and public partners, and the successful delivery of key financial targets. The Public Works Coordinator supports the development and coordination of relationships between the private hospital and public healthcare providers. This role focuses on assisting with referral management, service coordination, and business reporting to help the hospital meet its revenue targets through collaboration with public hospitals and agencies. It is an ideal position for a motivated individual looking to grow their career in healthcare partnerships and business operations.A key part of the role will be the management of stakeholder relationships with internal departments across the hospital to ensure a model of best practice for public work. The role will be responsible for designing and driving operational process efficiencies within the team and wider hospital.The Public Works Coordinator will be responsible for leading and motivating the team as well as being responsible for setting objectives that align with the overall hospital objectives. As a key member of the finance team, the role holder will demonstrate professional expertise and a collaborative approach to facilitate effective communication with colleagues in the team/hospital. The position requires a participatory approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives. Job Background / Context The Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. The Finance function has responsibility for the provision of financial management and reporting across all clinical and non-clinical areas of the clinic. The Finance function makes a significant contribution by developing and maintaining best practice in management and financial accounting. Key ResponsibilitiesOperations·      Assist in maintaining communication with public hospital contacts, clinical leads, and referral coordinators.·      Help manage administrative processes for service agreements or funded patient pathways (e.g., NTPF, HSE cases).·      Maintain accurate records of referrals, agreements, and outcomes in coordination with clinical and finance teams.·      Prepare regular reports on referral activity, performance metrics, and business development updates.·      Assist with the preparation of presentations, proposals, and meeting materials for public sector engagement.·      Monitor relevant public sector tenders, policy changes, or funding opportunities and flag to senior staff.·      Coordinate internal scheduling, resource availability, and service delivery logistics for referred patients.Represent the hospital in a professional capacity in meetings, calls, and public sector engagement forums. Strategic / Project ManagementPerform process mapping of various departments to look at options to consolidate or change processes to enhance the revenue cycle at all point from sourcing of work to cash collection.Work with Project groups where necessary to implement new IT systems.Monitor and review the unsubmitted lists and ensure these are actioned/monitored and reviewed accordingly.Other relevant tasks as may be identified/allocated by the Head of Finance Operations or nominated representative.·      Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care.  People Management·      Promote an environment that is conducive to the development of best practice, enhances staff retention and promotes good industrial relations. ·      Maintain a high level of staff morale, promoting good communication, team spirit and job satisfaction among members of the multidisciplinary team. ·      Strive to ensure that staff are accountable, responsible and have authority to practice and manage within their roles.·      When appropriate engage in the recruitment and selection of staff for the service.·      Ensure that all new staff in the Department receive an adequate orientation and induction programme, have a clear understanding of their duties, responsibilities and standards of performance at all times.·      Ensure that staff are effectively supported with annual reviews and the development of personal development plans, where required.·      Comply with all HR system and policy requirements including recording of relevant data.·      Update and manage the HR TMS system.·      Monitor and deal with sick leave/ return to work interviews/ liaise with Occupational Health department.  Learning and EducationTake personal responsibility for own professional development and keep up to date with evidence based practice and research. Attend and participate in staff development programmes on an ongoing basis.Attend all mandatory training days and ensure that all mandatary training is in date.Comply with all HR system and policy requirements. Quality Improvement and Risk ManagementEnsure compliance with all relevant Hermitage Clinic guidelines, policies, procedures and relevant legislation and regulatory requirements. ·      Participate in the continuous review and evaluation of policies, guidelines and existing practices.·      Assist in promoting a culture of continuous quality improvement across the department. ·      Be aware of the core objectives, standards and key performance indicators for the service and contribute to the monitoring of performance against these standards.Participate in the requirements of the clinics accreditation process.Participate in the requirements of the clinic’s risk management programme.Promote the delivery of a high standard of care to all patients. Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to clinic policies, protocols and guidelines. The role holder will perform other duties appropriate to the post as may be assigned to him/her from time to time by the Line Manager.   Essential Criteria  Knowledge / Experience ·      Educated to Degree level ·      Minimum of 5 years in finance processes and systems as well as project management skills. ·      Have displayed strong commercial acumen within a healthcare setting.·      Must have cross functional work experience in a hospital environment.·      Ideally has similar experience of building and managing a team·      Can demonstrate success in managing complex efficiency projects in a hospital environment that yielded efficiency and monetary benefits. ·      Must have a deep knowledge of the private hospital sector, policies and pricing.·      Demonstrable strong people management experience, with proven ability to lead and motivate large teams through periods of change and continuous improvement. ·      Excellent communication skills with proven ability to effectively analyse data to make decisions and effectively communicate recommended courses of action. ·      Strong systems knowledge and advanced MS Office skills.·      Self-directed and motivated to deliver change and results.·      Analytical and problem-solving skills, the ability to use data to draw relevant conclusions. ·      Ability to produce clear documents, business reports and presentations.·      Results driven, with strong focus on delivery and time management.·      Must be ambitious, questioning and possess the ability to challenge the status quo.   Skills / Competencies(as per HMC Competency Framework) ·      Technical and professional expertise·      Management and Leadership skills·      Building and maintaining relationships·      Project Management ·      Communication and interpersonal skills·      Analytical skills·      Attention to detail·      Problem solving and decision making·      Person Centred   The Job Description is intended to be flexible and is subject to review and amendment in light of changing circumstances, following consultation with the post holder.Blackrock Health Hermitage Clinic is an Equal Opportunities Employer