Pharmacy Technician - Finglas West

Pharmacy Technician Hickey's Pharmacy is an award-winning, Irish-owned community pharmacy group with 36 stores, over 350 employees and strong ambitions to continue to grow. We are embedded in local communities and understand the importance of health care to our customers and their families. We're health people. We take the time to listen and provide the health advice our customers need. That's why if you're a people person, Hickey's could be the place for you.A Pharmacy Technician in Hickey's Pharmacy is a vital member of the team, assisting the Supervising Pharmacist by preparing prescriptions with accuracy and efficiency. Our customers come first, and, guided by our Core Values, a Pharmacy Technician in Hickey's Pharmacy needs to demonstrate deep product knowledge and real professionalism when advising customers on medication and healthcare services.We pride ourselves on bringing innovation to the Pharmacy sector and understand that it is our people that set us apart from our competitors. From their first day in the business, new starters with Hickey's Pharmacy learn about the approach that has earned us a strong reputation with our loyal customers. We will make sure that the structures are there to support continuous learning so that we can lead the way for our customers, whilst also developing your career.As a member of our award-winning team, we will invest in you as an investment in our own future. Right from your induction in our Support Office, we'll offer you continuous professional training and development, so you can grow with us. Maybe that's why people stay with us as long as they do. Because we start with you.Our Core Values · Caring for our Customers above all else· Consistently and reliably doing what we say we'll do· Always Professional· Ambitious in everything we do· Positive team players working harder and smarterWorking as a Pharmacy Technician with Hickey’s Core Values We are looking for Pharmacy Technicians that share our core values to join our award-winning teams nationwide. We offer a structured induction period at the beginning of employment and we meet and maintain regular store visits to ensure full support throughout your career with Hickey’s. We offer a Pharmacy Technician Programme as a development opportunity to those who wish to take the next step in their career with us.Innovation At Hickeys we recognise the ever-changing face of community pharmacy in Ireland and have responded proactively e.g. our new Hickeys APP for prescription ordering and payment, our recent addition of a Fertility Expert pharmacist and our StartRight new medicines service which claimed the Innovation Award at the 2018 IPN pharmacy awards. These are just some of the clinical and supportive services that our team can offer to their patients.Benefits Our ambitious teams receive generous staff discounts in-store. We also operate a ‘refer-a-friend’ bonus scheme as well as participating in tax-saver travel schemes and PRSA pension arrangements. We reward our employees with additional long-service days as well as recognising other special occasions e.g. getting married!What we're looking for There are three key pillars to the Pharmacy Technician role with Hickey's PharmacyEnsure customers receive exceptional customer service · Build a strong working relationship with the Supervising Pharmacist and all team members in the pharmacy to ensure seamless delivery of service to our customers.· Assist the Pharmacist to accurately and efficiently prepare prescriptions and verify customer information requirements.· Operate within the most recent PSI regulations and guidelines on good practices for relevant services.· Provide customers with advice on medication and services with deep understanding and true professionalism in keeping with our Core Values.Be a team player · Ensure the highest possible standard of technical support to the pharmacy team by continually developing your skills.· Ensure work practices and the working environment meet Standard Operating Procedures.· Excellent communication skills with a strong work ethic.· Understand that it takes a team to deliver the standards of service expected in a high performing store.Manage Pharmacy inventory & the claims · Maintain pharmacy inventory by checking stock levels, anticipating needs, placing orders, verifying receipt of orders, removing outdated stocks and ensuring team members are aware of shortages.· Ensure all claims under each drug reimbursement scheme are verified and validated on a monthly basis.· Ensure all claims are reconciled and any rejected claims are resubmitted within the agreed timelines.· Communicate with the PCRS in relation to resubmitted claims and rejected items.If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today. Hickey's Pharmacy is an equal opportunities employer.INDHP