Operations Manager, NSOI

The Position Title of position: Operations Manager, NSOI Tenure: Full time, permanent position  Reporting to: Head of Orchestra & Choirs Employing Authority: National Concert Hall    Location: Earlsfort Terrace, Saint Kevin's, Dublin, D02 N527 Organisation website: www.nch.ie   Background The National Concert Hall (NCH), based in the heart of Dublin City Centre, is Ireland's National Cultural Institution for music. Our vision is to be regarded worldwide as one of the great centres for music and a symbol of national pride for Irish people everywhere. Hosting over 1,000 events each year, we offer world class music and entertainment for all ages enriching people's lives through music and the magic of live performance. Role summary The National Concert Hall (NCH) is seeking suitable applicants for the role of Operations Manager for National Symphony Orchestra Ireland (NSOI). The Operations Manager is responsible for ensuring the smooth and efficient running of all orchestra events from a production and logistics perspective in a financially responsible way that meets the objectives of the NCH and NSOI. Reporting to the Head of Orchestra and Choirs, the Operations Manager NSOI will manage two Orchestra Assistants. They will provide complete and comprehensive support to the set up and instrumental requirements for rehearsal, recordings, touring and performances as required by the orchestra, as well as a range of world class music ensembles and soloists, supporting the wider team of Orchestra Managers, Planning Manager, Musical Directors, musicians and visiting artists, in the delivery of requirements for a diverse and dynamic schedule of all NSOI projects. They will collaborate with the wider NCH stage team to ensure that the delivery of these projects is managed effectively in conjunction with the broader NCH programme. Key Responsibilities Reporting into the Head of Orchestra and Choirs, the role of Operations Manager will be responsible for, but not limited to, the following:  Production Managing delivery of requirements for venue facilities, stage, sound and light, for each concert. Drawing up stage plans, realising all onstage moves as required, and reviewing overall requirements for each performance, including preparation of production schedules for more involved events. Contributing to all management schedules for NSOI on a weekly basis. Responsible for the hiring or purchase of any additional equipment as required. Liaising with Radio and Broadcast partners regarding stage setups and requirements, as well as with external promoters regarding our requirements  Health & Safety Responsible for all health and safety matters that apply to NSOI. Assessing requirements and risks on a concert by concert basis, including drawing up risk assessments and registers as required in collaboration with the wider NCH Operations team. Organising training of first aiders in NSOI and liaising with relevant NCH H&S reps. Supporting the health and wellbeing of orchestra musicians and staff, reviewing suitability of processes and facilities on a regular basis.  Ensuring all relevant staff have regular hearing tests and are issued with custom made ear plugs, or generic ear plugs as appropriate for Deps.  Logistics All matters of logistics as they relate to the activities of the orchestra.Managing relationships with NCH stage teams and liaising with transport providers. Liaising with external venues over delivery and production of events, including get in/out times, parking, access, lighting, sound, catering, spaces available and feeding back all the above to the relevant NSOI stakeholders. Booking additional facilities as necessary for each project, drafting contracts / agreements and processing invoices as required for relevant suppliers. Equipment Responsible for the storage, maintenance and ongoing repairs of all instrumentation and equipment, including organising piano tunings as required. Maintaining the assets register / logging new equipment / removing old equipment and liaising with the Finance team regarding appropriate insurance requirements. Managing the capital purchase plan, obtaining quotes as appropriate and ordering / cataloguing / raising POs as part of the purchase.  Touring Liaise with Orchestra Administrator on all aspects of away dates including the booking of coaches / hotels/ transport; drawing up tour schedule for musicians; collating passport information and organising visas. Liaise with Planning Manager regarding the scheduling of all transport / rehearsals.Line management Line management of Orchestra Assistants, including agreement of weekly schedules, submission of timesheets as required, and continuous performance management. The above is a general guide to the role and is not an exhaustive description of the duties which are or will be associated with the role.   The PersonEssential Requirements The successful candidate must demonstrate evidence of the below: Significant experience in the production of live (including outdoor) events and concert logistical management.  A minimum of 5 years' experience in a similar role.  Third level education in a relevant discipline or additional equivalent experience. Excellent communication and interpersonal skills with a positive, team oriented attitude and ability to negotiate as required. An ability to work calmly and efficiently under pressure, managing multiple projects at any one time. Ability to deal with interpersonal conflict and be able to resolve situations amicably with tact, sensitivity and diplomacy.  Significant interest in classical, choral and orchestral music. Strong budgetary and financial acumen in entertainment industry, ideally with an orchestra or other music ensemble. Knowledge of CAD, orchestral software, and Microsoft 365 packages. Experience of orchestral or ensemble management and contracts.  Self motivated and committed to working irregular and unsocial hours when required nationally or internationally.   Desirable Requirements  The following requirements are desirable: Knowledge of radio, TV and online programme making techniques. Knowledge of lighting and sound equipment, and other technical requirements Physical capacity to safely support manual handling work. Valid driver’s license.  Capability Framework  Candidates should demonstrate the ability to carry out successfully the duties of the role, as well as the behaviours, skills and knowledge required at Higher Executive Officer grade.    The capability framework supports the Civil and Public Service in building the workforce of the future. Our ambition is to attract, empower and develop a diversity of people, with the capability and talent to collaboratively deliver excellence, on behalf of our Government and the people of Ireland.  Exploring and strengthening Capability requires us to consider the whole person, their behaviours, skills, strengths, knowledge, values, motivation and interests. These factors underpin our approach to recruitment and development as we continue to build an innovative, professional, and agile Civil Service. The capabilities for Higher Executive Officer grade are set out below and further information is available on https://publicjobs.ie/en/informationhub/capabilityframework/higherexecutiveofficerBuilding Future ReadinessEvidence Informed DeliveryLeading and EmpoweringCommunicating and CollaboratingSalary The Higher Executive Officer (PPC) salary scale applies to this role (rates effective from 1st October 2024) as follows:  €58,847 – €60,567 – €62,285 – €64,000 – €65,723 – €67,437 – €69,157 – €71,637* – €74,112** Subject to satisfactory performance, increments may be payable in line with current Government Policy.   * After 3 years satisfactory service at the maximum **After 6 years satisfactory service at the maximum  Starting Salary  The successful candidate will be placed at the first point of the Higher Executive Officer (PPC) scale (€58,847).  HOW TO APPLY The National Concert Hall invites applications from suitably qualified candidates and will be undertaking a comprehensive recruitment process as part of this recruitment campaign.   Applications should be submitted online and must include:  A cover letter outlining why you wish to be considered for the role and why you believe your skills and experience meet the requirements of the role and; A comprehensive CV clearly showing your relevant achievements and experience in your career to date.  Only applications fully submitted online will be accepted into the campaign. Further information is available in the Candidate Information Booklet available at this link: NSOI Operations Manager Candidate Booklet Sept 2025 by National Concert Hall Issuu Closing Date Deadline for application: Midnight on Monday, November 2025Applications will not be accepted after the closing date/time. An acknowledgement email will be issued for all applications received.  At NCH we are proud to be an inclusive, equal opportunity workplace. We are committed to equal employment opportunities regardless of Gender, Civil Status, Family Status, Sexual Orientation, Religion, Age, Disability, Race, Membership of the Traveller Community or any other characteristic protected by the Equality Acts. We are committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, or have any questions regarding building access, please contact us on (01) 417 0077 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _An PostTeideal an phoist: Bainisteoir Oibríochtaí, NSOI Tionacht: Lánaimseartha, post buan  Ag tuairisciú do:Ceann na Ceolfhoirne agus na gCór Údarás Fostaithe: An Ceoláras Náisiúnta    Láthair: Ardán Phort an Iarla, Naomh Caoimhín, Baile Átha Cliath, D02 N527 Suíomh gréasáin na heagraíochta:www.nch.ie   Cúlra Is é an Ceoláras Náisiúnta (an Ceoláras), atá lonnaithe i gcroílár chathair Bhaile Átha Cliath, Institiúid Chultúrtha Náisiúnta na hÉireann don cheol. Is é an fhís atá againn ná go mbreathnófar orainn mar cheann de na hionaid cheoil is fearr dá bhfuil ann ar fud na cruinne, rud ar féidir le muintir na hÉireann a bheith iontach bródúil as. Agus os cionn 1,000 imeachtaí á nóstáil againn gach bliain, cuirimid ceol agus siamsaíocht den chéad scoth ar fáil do gach aoisghrúpa ag cur go mór le saol daoine tríd an gceol agus tríd an draíocht a bhaineann le léirithe beo.  Achoimre ar an ról Tá an Ceoláras Náisiúnta (NCH) ag iarraidh ar iarratasóirí oiriúnacha cur isteach ar ról mar Bhainisteoir Oibríochtaí do Cheolfhoireann Shiansach Náisiúnta na hÉireann (NSOI). Tá an Bainisteoir Oibríochtaí freagrach as cinntiú go reáchtáiltear gach imeacht ceolfhoirne go réidh éifeachtúil ó thaobh léirithe agus lóistíochta de ar bhealach atá freagrach ó thaobh airgeadais de agus a chomhlíonann cuspóirí NCH agus NSOI. Ag tuairisciú do Cheann na Ceolfhoirne agus na gCór, bainisteoidh an Bainisteoir Oibríochtaí beirt Chúntóirí Ceolfhoirne. Cuirfidh siad tacaíocht iomlán chuimsitheach ar fáil maidir le riachtanais eagraithe agus uirlise le haghaidh cleachtaí, taifeadtaí, camchuairteanna agus léirithe de réir mar a theastaíonn ó raon de chineálacha ensemble ceoil den scoth. Tacóidh siad leis an bhfoireann níos leithne, ar a náirítear Bainisteoirí Ceolfhoirne, Bainisteoir Pleanála, Stiúrthóirí Ceoil, ceoltóirí agus ealaíontóirí cuairte chun riachtanais sceideal éagsúil agus dinimiciúil na dtionscadal uile a chomhlíonadh.  Príomhfhreagrachtaí Ag tuairisciú do Cheann na Ceolfhoirne agus na gCór, beidh ról an Bhainisteora Oibríochtaí freagrach as, ach gan a bheith teoranta dóibh, na nithe seo a leanas:  Táirgeadh Bainistíocht a dhéanamh ar chomhlíonadh na riachtanas maidir le háiseanna ionaid, stáitse, fuaime agus soilse, do gach ceolchoirm. Pleananna stáitse a dhréachtú, na gluaiseachtaí uile ar an stáitse a chur i gcrích de réir mar is gá, agus athbhreithniú a dhéanamh ar na riachtanais fhoriomlána do gach léiriú, lena náirítear sceidil léiriúcháin a ullmhú d’imeachtaí níos casta. Ionchur a chur le gach sceideal bainistíochta ar bhonn seachtainiúil. Freagrach as aon trealamh breise a fháil ar cíos nó a cheannach de réir mar is gá. Teagmháil a dhéanamh le comhpháirtithe Raidió agus Craoltóireachta maidir le leagan amach agus riachtanais stáitse, chomh maith le poiblitheoirí seachtracha maidir lenár riachtanais féin.  Sábháilteacht agus sláinte Freagrach as aon chúrsaí sláinte agus sábháilteachta a bhaineann le NSOI. Riachtanais agus rioscaí a mheasúnú ar bhonn gach ceolchoirme ar leith, lena náirítear measúnuithe riosca agus cláir a dhréachtú de réir mar is gá. Oiliúint a eagrú do gharchabhróirí agus idirchaidreamh a dhéanamh le hionadaithe ábhartha Sláinte agus Sábháilteachta an Cheolárais. Tacú le sláinte agus folláine cheoltóirí agus fhoireann na ceolfhoirne, agus oiriúnacht próiseas agus áiseanna a athbhreithniú go rialta.  Cinntiú go ndéantar tástálacha éisteachta rialta ar gach ball foirne ábhartha agus go neiseofar cluasáin saincheaptha dóibh, nó cluasáin ghinearálta de réir mar is chuí do leascheoltóirí.  Lóistíocht Aon chúrsaí lóistíochta a bhaineann le gníomhaíochtaí na ceolfhoirne Caidreamh a bhainistiú agus idirchaidreamh a dhéanamh le soláthraithe iompair Idirchaidreamh a dhéanamh le hionaid sheachtracha maidir le seachadadh agus léiriú imeachtaí, lena náirítear amanna isteach/amach, páirceáil, rochtain, soilsiú, fuaim, lónadóireacht, spásanna atá ar fáil agus an teolas thuasluaite a thabhairt do na páirtithe leasmhara cuí in NSOI. Áiseanna breise a chur in áirithe de réir mar is gá do gach tionscadal, conarthaí/comhaontuithe a dhréachtú agus sonraisc a phróiseáil de réir mar is gá do sholáthraithe ábhartha. Teicniúil Freagrach as stóráil, cothabháil agus deisiúchán leanúnach uirlisí agus an trealaimh uile, lena náirítear tiúnáil phianó a eagrú de réir mar is gá. An clár sócmhainní a choimeád / trealaimh nua a logáil / seantrealamh a bhaint agus idirchaidreamh a dhéanamh leis an bhfoireann Airgeadais maidir le riachtanais árachais chuí. An plean um cheannach caipitil a bhainistiú, luachana a fháil de réir mar is cuí agus orduithe ceannaigh a ordú /a chatalógú / a ghiniúint mar chuid den cheannach.  Taistil Idirchaidreamh a dhéanamh leis an Riarthóir Ceolfhoirne maidir le gach gné de dhátaí as baile, lena náirítear áirithint cóistí/óstán/iompair; sceidil chamchuairte a dhréachtú do cheoltóirí; faisnéis pasanna a bhailiú agus víosaí a eagrú Idirchaidreamh a dhéanamh leis an mBainisteoir Pleanála maidir le sceidealú iompair/cleachtaí uile Bainistíocht líne Bheith mar bhainisteoir líne ar Chúntóirí Ceolfhoirne, lena náirítear sceidil sheachtainiúla a chomhaontú, cláir ama a chur isteach de réir mar is gá, agus bainistíocht leanúnach feidhmíochta. Níl sa mhéid atá thuas ach treoir don ról agus ní cur síos cuimsitheach é ar na freagrachtaí atá nó a bheidh i gceist leis an ról.   An Té a nÉireoidh leis nó léi Bunriachtanais Beidh ar an té a néireoidh leis nó léi fianaise a thabhairt ar na rudaí seo a leanas: Taithí shuntasach i léiriú imeachtaí beo (lena náirítear imeachtaí lasmuigh) agus i mbainistíocht lóistíochta ceolchoirmeacha.  5 bhliain de thaithí oibre ar a laghad i ról comhchosúil.  Oideachas tríú leibhéal i ndisciplín ábhartha nó taithí choibhéiseach bhreise. Scileanna cumarsáide agus idirphearsanta den scoth le dearcadh dearfach, dírithe ar an bhfoireann agus an cumas chun idirbheartaíocht a dhéanamh de réir mar is gá. Cumas a bheith ag obair go socair éifeachtúil faoi bhrú agus roinnt tionscadal a bhainistiú ag an am céanna. Cumas déileáil le coimhlint idirphearsanta agus a cásanna a réiteach ar bhonn cairdiúil le stuaim, íogaireacht agus críonnacht.  Suim shuntasach i gceol clasaiceach, córúil agus ceolfhoirne. Grinneas láidir ó thaobh buiséad agus airgeadas sa tionscal siamsaíochta, le ceolfhoireann nó ensemble ceoil eile go hidéalach. Eolas ar CAD, bogearraí ceolfhoirne, agus pacáistí Microsoft 365. Taithí ar bhainistíocht agus ar chonarthaí ceolfhoirne nó ensemble.  Féinspreagtha agus sásta a bheith ag obair uaireanta neamhrialta agus neamhshóisialta ar bhonn náisiúnta agus idirnáisiúnta nuair is gá.   Riachtanais InmhianaitheIs inmhianaithe na riachtanais seo a leanas: Eolas ar theicnící déanta clár raidió, teilifíse agus ar líne. Eolas ar threalamh soilsithe agus fuaime, agus ar riachtanais theicniúla eile. Acmhainn fhisiceach chun tacú le hobair láimhe go sábháilte. Ceadúnas tiomána bailí.  Creat Cumais  Ba cheart d’iarrthóirí a léiriú go bhfuil ar a gcumas tabhairt faoi dhualgais an róil go rathúil, agus go bhfuil an tiompar, na scileanna agus an teolas acu a theastaíonn ar ghrád an Ardoifigigh Feidhmiúcháin.  Tacaíonn an creat inniúlachta leis an Státseirbhís agus leis an tSeirbhís Phoiblí fórsa oibre a fhorbairt a sheasfaidh an aimsir. Is í ár nuaillmhian éagsúlacht daoine a mhealladh, a chumasú agus a fhorbairt, daoine a bhfuil an cumas agus an tallann acu sármhaitheas a sholáthar go comhoibritheach, thar ceann an rialtais agus mhuintir na hÉireann.  Tá tuilleadh eolais faoin tionscadal ar fáil ar https://www.publicjobs.ie/en/informationhub/capabilityframework/higherexecutiveofficer  Tuarastal Tá feidhm ag scála tuarastail an Ardoifigigh Feidhmiúcháin (PPC) (na rátaí a tháinig i bhfeidhm an 1 Deireadh Fómhair 2024) maidir leis an bpost seo mar seo a leanas:  €58,847 €60,567 €62,285 €64,000 €65,723 €67,437 €69,157 €71,637* €74,112** *Tar éis 3 bliana seirbhíse sásúla ar a mhéad **Tar éis 6 bliana seirbhíse sásúla ar a mhéad Má táthar sásta le feidhmíocht an fhostaí, féadfar incrimintí a íoc leis nó léi de réir an Bheartais Rialtais reatha. An tiarrthóir a néireoidh leis nó léi, cuirfear ar an gcéad phointe (€58,847) de scála tuarastail AOF é nó í.  CÉN CHAOI IARRATAS A DHÉANAMH Tá an Ceoláras ag lorg iarratais ó iarrthóirí atá cáilithe go cuí agus beidh sé ag tabhairt faoi phróiseas cuimsitheach earcaíochta mar chuid den chomórtas seo.   Ba cheart an tiarratas a chur isteach ar líne agus na nithe seo a leanas a bheith ina theannta:  Litir chumhdaigh ina dtugtar achoimre ar an bhfáth ar mian leat go gcuirfí san áireamh thú don phost seo agus an fáth a gcreideann tú go bhfuil do chuid scileanna agus taithí ag teacht le riachtanais an róil agus; CV cuimsitheach ina léirítear nithe ábhartha atá bainte amach agat agus an taithí bhainteach atá faighte agat i do ghairmréim go dtí seo.  Ní ghlacfar ach le hiarratais a chuirtear isteach go hiomlán ar líne. Chun iarratas a dhéanamh ar an ról seo, tabhair cuairt ar  NSOI Operations Manager Candidate Booklet Sept 2025 by National Concert Hall IssuuDáta Deiridh Spriocdháta le haghaidh iarratais: Meán oíche Dé Luian, an 3ú de Samhain 2025. Ní ghlacfar le hiarratais i ndiaidh an spriocdháta/spriocama. Eiseofar ríomhphost admhála i ndáil le gach iarratas a sheoltar isteach.