Care Coordinator

Are you highly organised, great with people, and passionate about making a difference? Join our team as a Operations Coordinator where you’ll help keep everything running smoothly - from supporting our Community Care Managers to ensuring we deliver outstanding care every day. This role will be based in our Limavady Office. About the roleThe Operations Coordinator supports the Area and Service Managers in overseeing service quality, achieving company objectives, and maintaining compliance with the Quality Assurance Policy. This role involves collaboration with various stakeholders, including Care Managers, Local Authorities, Service Users, next of kin, healthcare professionals, and training to enhance service delivery and development.Why choose us?Refer a Friend – Earn £200 for every successful referralRecognition & Rewards – Celebrate success with Employee of the Month, Quarter, and Year awardsCycle to Work Scheme – Stay active and save moneyWellbeing Package – Because we care about you tooLocal Business Discounts – Enjoy perks from local partnersRoles and Responsibilities:Coordinating new care packages and ensuring everything is set up smoothlyBuilding strong relationships with Local Authorities, Care Managers, and our internal teamsCreating and maintaining accurate staff rotas to ensure continuity of carePreparing reports for invoicing, payroll, and managementSetting up new clients on our IT systems and keeping all information up to dateEnsuring all client activity is accurately recordedPromoting our company values and Quality Assurance PolicyRepresenting the company professionally in person, by phone, and in writingHandling calls politely and efficientlyMaintaining confidentiality and safeguarding client informationSupporting service improvement and participating in company projectsCarrying out any additional tasks as required, no two days are the same!Qualification & SkillsQualifications & Experience:1 year recent administrative experience.Experience working within the Care IndustryComputer literate. Including MS OfficeMust have English and Maths GCSE, Grade C or aboveFast Learner | Self starter | Entrepreneurial spiritCommunication Skills: Written and verbal - strong telephone skillsRelationship Building Skills: Teamwork and relationship managementOrganisation & Planning skills: Excellent organisational and planning skillsDESIRIBLE CRITERIA:Previous experience of rostering a teamUnderstanding of legislation concerned with care provision.About UsAt Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf#NIOJ