Meeting and Events Coordinator Maternity Cover

Talbot Hotel Carlow, part of Talbot Collection, are recruiting for an organised and passionate Meeting & Events Coordinator to join our team to cover maternity leave.Overall Job Purpose:To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program.To respond to wedding and events enquires in in a professional, efficient and customer focused manner.To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an ‘ambassador’ of the Talbot Collection at all timesMain Duties:Taking bookings for meetings, weddings and events with specific emphasis on maximizing revenue at every opportunity;Handling all guest queries in relation to meetings and events bookings.Confirm in writing to all clients – the details of their bookings with the relevant property’s terms and conditions whilst confirming payment details.Ensure to meet with clients to provide a show around of facilities and information as necessary to secure booking.Communicating any special requests to specific department and managers.Manage the administration and distribution of all function sheets/menus.Manage the full cycle of booking from initial enquiry to billing;Manage target sales calls to corporate bookers;Liaise with reception and accounts to ensure correct billing of all weddings and events.Attend wedding fairs and trade shows as required.The successful candidate will:Have 1 years' experience in a similar role in a 4* hotel;Experience using a PMS. HotSoft would be a distinct advantage;Possess strong communication and organisational skills;Display excellent attention to detail;Have the ability to manage multiple tasks at one time:Have an excellent telephone manner;Be sales-focused. Previous experience in a sales role would be an advantage.Be a team playerBe fluent in both verbal and written English. This is essential.Benefits Include:Complimentary Gym MembershipDiscounted Accommodation RatesPettitt's SuperValu DiscountLife InsuranceEmployee Counselling LineBike to Work SchemePension SchemeChristmas Savings SchemeFree parkingUniformStaff MealsTalbot Hotel Carlow is an equal opportunity employer.

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