HFH Healthcare is an independent healthcare organisation who deliver exceptional quality of care to highly dependent adults & children in the comfort and security of their own home and supports them to remain as part of their local community.Working in partnership with service commissioners, our enhanced level of specialist clinical support enables individual clients to live safely at home even when the level of health care required is highly complex.MAIN ROLE PURPOSE:This role is designed to increase the organisations capacity to drive its business development agenda within a highly competitive market by providing sales and marketing support to the Commercial Director and Onboarding Team. The post holder will be responsible to the Commercial Director who leads on Business Development and will work closely with all members of the Onboarding Team in relation to the organisation’s business development strategy and growth.MAIN DUTIES AND RESPONSIBILITIES:Represent the service at business development meetings internally and externally as directed. This will include both warm and cold calls to existing and potential service commissionersWork closely with Senior Leadership Team to implement the strategic communications plan and marketing initiatives in support of business developmentTo build and maintain positive working relationships with a wide range of internal and external organisations across the health care sectorTo update and maintain the OneTouch information system in order to ensure that the sales and onboarding process runs in a timely manner and that deadlines are anticipated and metTo closely communicate with internal and external stakeholders as to the progress of new referralsTo attend external networks, meetings, seminars, and conferences as requiredTo support the Commercial Director with all business development processes relating to new geographies, contracts, tenders, and bidsTo prepare, design and edit professional presentations as requiredManaging Company social media accounts and responding to customer reviews on multiple platformsCreating sales & marketing e-shotsAssisting with Ad hoc marketing tasksOTHER:To represent the organisation in a professional manner at all times - actively promoting our mission, values, aims, and principles at both internal and external forums, and to work within the professional objectives of the organisationSupport a culture in which a commitment to safeguarding the welfare of children and adults is clearly defined and understood by all staffMaintain confidentiality at all times as the post-holder will have access to sensitive information due to the nature of the role. Information must not be disclosed to any other employees or external parties without prior consent. All written records and correspondence must be kept securely at all timesEnsure that all requirements outlined in procedures and policies are personally adhered toUndertake such other duties as may be delegated to the post-holder from time to timeThis role will require flexibility of working hours around deadlines and the post holder should be prepared to respond positively and quickly to changing needs and prioritiesHFH Healthcare is committed to providing equality of opportunity for staff and to encourage diversity in the workplace. Staff are expected to uphold the key principles of equal opportunities across their work and in accordance with business policies.PERSON SPECIFICATIONQualifications and ExperienceAble to demonstrate strong sales administrative and organisational skills (Essential)Relevant experience within a Business Development function (Desirable)Previous knowledge of/or working in the healthcare sector (Desirable)Skills:Have proven IT skills and ability to adapt new technology (must be proficient in the use of Microsoft Office) (Essential)Excellent communication skills including oral and written 3 presentation skills (Essential)The ability to work with the minimum of supervision (Essential)The ability to work under pressure and to tight deadlines (Essential)Multitasking and prioritisation (Essential) Effective organisational and planning skills (Essential) Excellent interpersonal skills both verbal and written (Essential)Abilities: -Ability to organise time effectively in a fast-moving environment (Essential)Ability to work well under pressure and under tight deadlines (Essential)Ability to communicate clearly and effectively with commissioners, clients, managers, professional bodies, and colleagues (Essential)Personal qualities: -Self-motivation to work independently and as part of a team (Essential)A positive approach to working under pressure in a busy environment (Essential)Methodical approach to tasks and problem solving (Essential)High degree of initiative with a “can do” attitude (Essential)Other: -Ability to be flexible and work unsocial hours when necessary (Essential)Ability to travel to work in other venues when required (Essential)Full driving licence (Desirable) This is a description of the job as it is presently constituted. It is the practice of HFH Healthcare to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with you. This will mean changes in the responsibilities of senior managers and the successful applicant will be one who demonstrates a flexible attitude and willingness to embrace change in the interest of service.This job description is supported by annual objectives and performance standards to provide an indication of the level of performance expected from the role. From time to time the demands of the organisation will require adjustments in the responsibilities of the post
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