Learning & Development Specialist

Ranked as one of Ireland’s best workplaces, by Great Place to Work, we offer ambitious candidates a fast-paced and challenging work environment, with the opportunity to grow your career. With over 350 employees and growing, PrepayPower is the market leader for Pay as You Go for electricity, gas and broadband in Ireland. We are seeking a dynamic Learning & Development Specialist to be part of a busy HR Team. You will be responsible for developing, delivering, and evaluating innovative learning & development solutions, which contribute towards best practice in a high-performance business experiencing massive growth.Core responsibilities:Working in a high-energy environment, you will need to,Understand the business priorities, leveraging internal and external resources to implement learning programmes and key learning initiativesWork closely with internal stakeholders to identify training needs to support business goals and promote continuous developmentProactively collaborate with internal stakeholders to diagnose learning capabilities and develop training needs utilising, virtual, face to face workshops and on the job learning activitiesDesign, develop and lead future development initiatives that support the current business needs and throughout our growthSupport Succession and Talent Management strategiesEnsure consistent approaches across the business to training, development, and onboardingCreate and deliver engaging courses and workshops to internal stakeholdersOversee onboarding and inductions of new employeesSelect new learning & development providers; establish contracts, maintain relationships, and evaluate performance to ensure the highest standards are achievedSupport our internal career progression roadmapBe the overall lead of our LMS, ensuring the system is maximised across the business and ensure consistent reporting Skills and ExperienceExperience in in-house learning & development delivery in a fast-paced environment, specifically in a sales and customer service or contact centre environmentProven ability in design and delivery of training programmes and initiativesExperience designing e-learning content and managing an LMS Experience managing external providersA strong understanding of talent management methodology and of training evaluation modelsStakeholder engagement, with a strong focus on coachingStrong project management skills, highly organized, and able to manage multiple projectsAbility to work on own initiative and be proactive, driven, and enthusiasticStrong interpersonal skills with the ability to influence and communicate effectively with people at all levels of an organisationExcellent time management skills and ability to plan and set priorities.Excellent verbal and written communication skills.Proficient in Microsoft Office tools, i.e. Excel, PowerPoint, Word, MS Teams, SharePoint, Outlook, and Articulate 360Career Incentive & BenefitsCompetitive salary & bonus structurePension Contribution Scheme after twelve months of servicePrepayPower Health Insurance Group Scheme & EAP with Laya HealthcareGreat career progression opportunities in a growing company with strong market growthFast-paced and friendly team environmentContinual training and development21 days annual leave, increasing with service.PrepayPower Staff TariffModern offices with excellent facilities in Sandyford and the flexibility to work remotelyEstablished CSR, Wellness and Social Committees, and great social events.Refer a Friend SchemeTax Saver Travel Tickets & Bike to Work SchemePrepay Power is the market leader for Pay-As-You-Go electricity and gas in Ireland. We disrupted the energy market in 2011 with one purpose in mind: ‘To give people total control and complete transparency over their electricity costs.’ Over 170,000 customers have already switched to Prepay Power (and we’re still growing!). In a market dominated by semi-states and subsidiaries to large energy multinationals, we are Irish-owned and independent. Our service empowers customers to take control of their energy costs. Rather than the traditional market model of short-term discounts with significant terms attached, we help customers achieve long-term savings on the electricity, gas, and broadband that they use, which counts on every bill. Our approach is different and customer-driven. We pride ourselves on providing customers with an excellent level of service in an operationally efficient manner. PrepayPower is an Equal Opportunity Employer, we believe and treat all our employees, customers, and other stakeholders with dignity and respect.