Group Invoice Validation Administrator (3 Month FTC) - Nuneaton

We are looking for a self-motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton on a fixed term contract for 3 months. The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we’d love to hear from you!JOB PURPOSEThe role is integral to the organisation as it is responsible for assisting in the validation of processing haulier tickets via multiple platforms to enable us to pay our suppliers and hauliers and subsequently invoice our customers. This role will be responsible for the timely capturing of queries and escalating as required for resolution.MAIN DUTIES AND RESPONSIBILITIESThe duties are many and varied, but the list below is considered to be the basic requirement:Daily validation of haulier invoices from our ticket matching platform to identify data errors.Responsible for the capturing of all queries in relation to issues holding haulier invoices for payment, with a keen eye to detail. Daily escalation of all queries to the appropriate member of the team to ensure continuous flow of work.Adopt the GRS core values in everything you do: Caring, Inspiring, Developing, Can-do, Excelling.Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable and legally compliant workplace.KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB CommunicationInterpersonal and intrapersonalClarity and accuracy in sharing informationActive listening and responding appropriatelyDemonstrate respect, empathy and professionalismUse suitable channels, e.g. emails, meetings, calls, reportsOrganisationManage time and workload effectively Reduce errors through orderly processesTeamwork Actively contribute to group tasks and support collective outcomesBuild positive working relationships based on trust, reliability and professionalismProblem solvingApply logical thinking and sound judgement to choose appropriate solutionsCollaborate with colleagues to solve shared or complex challengesDependability Meet deadlines and communicate early if issues ariseProduce consistent, accurate work with attention to detailPositive attitudeApproach tasks with enthusiasm and a willingness to contribute Stay calm and professional under pressure or when priorities changeBe open to feedback and use it to improve Critical thinkingUse facts, data and evidence to evaluate situations and optionsIdentify patterns of areas of issue and escalate appropriately AdaptabilityBe open to change in processes, priorities and ways of workingLearn new tools, systems and tasks quickly and apply them effectively Remain calm and professional when faced with uncertainty or setbacksConflict managementActively listen to understand different perspectives and underlying needsCommunicate respectfully, using facts and neutral languageManage emotions and stay professional under pressureEmotional intelligenceShow empathy and consider how others may feel in a situation Handle feedback constructively and respond without defensivenessBuild positive relationships by being supportive, fair and trustworthy Ability to work on high volume tasks and work to KPI expectations BENEFITS35 working hour week.24 Days holiday + Bank Holidays.Death In Service Benefit.Bonus Scheme.Access to GP Line for you and your household.Employee Assistance Programme access with support provided for Financial, Legal and Health & Wellbeing.