Food and Beverage Supervisor

Talbot Hotel Carlow, part of the Talbot Collection are currently recruiting for a Food and Beverage Supervisor.Overall Job PurposeTo provide a friendly and efficient service within the food and beverage areas. To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program. To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an ‘ambassador’ of the Talbot Collection at all times.Role Specific Duties:Greeting and seating of customers.To ensure all staff have sufficient knowledge of menus, beverages, and service standards and to identify any training needs in relation to these areas.Ensure all orders are taken accurately and serviced efficiently.To ensure the bar area is kept to a high standard of hygiene and cleanliness.To control and monitor all staff on duty ensuring all duties are being fully carried out in accordance with Company Procedures.To ensure a high standard of service and attention to detail within the hotel/your department.To maximise staff productivity and encourage staff motivation by helping to create a positive working environment.Responsible for the efficient dispensing and serving of drinks and food when required.To be aware of menu items of the day and drink services.To serve alcohol responsibly.Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests.Be familiar with the menu and as much information about the food and beverage offering available to answer any questions guests may have.Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.Ensure that all food and beverage orders are imputed in the tills and are being charged correctly.To ensure there are no open checks at the end of the shift.The successful candidate will have:Friendly and professional work attitude;Fluent English essential - written and spoken;Must be available to work variable shifts;Excellent interpersonal and organisational skills;Previous experience in a similar role would be a distinct advantage. The role involves weekend work, so flexibility is required. What do we offer?Complimentary Leisure Club MembershipDiscounted Accommodation RatesLife InsuranceEmployee Counselling LineBike to Work SchemePension SchemeChristmas Savings SchemeFree parkingUniform***Talbot Hotel Carlow is an equal opportunities employer***