Food and Beverage Duty Manager

Food & Beverage Duty ManagerWe are currently seeking a Duty Manager with a specific focus for the Food & Beverage department to join our amazing team in The Metropole HotelDuties & Responsibilities:To ensure that the operation in all areas is running to the agreed standard and follow up any discrepancies with the relevant HOD’sTo be operationally responsible for the service delivery and standards throughout the entire building when on duty.To patrol the building ensuring that all fire exits are free from obstruction and in proper working order.Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints.Ensure that all signage throughout the building is up to date, in the correct standard and professionally displayed.Patrol the building at regular intervals paying particular attention to cleanliness, both inside and outside the building.To take control and lead the team in the event of a fire alarm or pre-alarm scenario.Ensure that the back of house areas are in clean and proper condition.To spot check guest bedrooms dailyExperience and SkillsA willingness to learn and a great attitude.Ability to work to a deadlineAble to work on own initiative BENEFITSCompetitive rate of payRelocation AssistanceAccess to our Company Pension SchemeDeath in Service BenefitEmployee referral bonusFriends & Family discounts across our restaurantsSpecial rates in our hotel accommodationPaid internal and external training daysAccess to Trained Mental Health First AidersTeam Member Social & Wellbeing EventsTeam Member Annual Awards, Service Recognition, Monthly Team Member of The MonthMeals on DutyAssistance with Leap Cards