Conference and Banqueting Assistants- Casual Contract

Talbot Hotel Stillorgan, part of Talbot Collection, is currently recruiting for Conference and Banqueting Assistants to join the team on casual bases.Overall Job PurposeTo provide a friendly and efficient service within the food and beverage areas. Dispensing orders accurately and with courtesy to the standards required by the company. To ensure the cleanliness, correct mis-en-place and set up of the waiting areas prior to service. Also ensuring the guests are warmly greeted; orders are taken efficiently and served to a high standard to ensure guest satisfaction.             Role Specific Duties: Responsible for the efficient dispensing and serving of drinks and food when requiredTo be aware of menu items of the day and drink servicesTo serve alcohol responsiblyTo always deliver exceptional friendly service, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service programTo adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005 as detailed in your staff handbookTo ensure that necessary steps are taken to safeguard Company money, goods and assetsTo deal with customer complaints in an efficient and professional manner and to notify Management of theseTo upsell the Company products and services where possibleTo ensure that the waiting areas are fully prepared for serviceTo ensure that all food and drinks are served efficiently with minimum delayTo liaise closely with the kitchenTo ensure all orders are taken accuratelyTo anticipate any guest needs at all timesAssist in creating a warm and welcoming environment for our guests·  Requirements:Previous hotel experience in a 3/4 star hotel property is desired but not essential.Previous experience in a high volume/ fast paced environment.Fluent English and excellent communication skills.Talbot Hotel Stillorgan is an Equal Opportunities Employer.