Fitness Supervisor

Location: Your Space MetrodomeHours of Work:  37 hours per week to meet the needs of the business but will predominantly be:Mon 12noon - 20.00pm, Tues 08.00am - 16.00pm, Wed 05.45am - 13.45pm, Thur 12.00noon - 20.00pm & Fri 12.00noon - 19.00pmOccasional weekend work will be required, again to meet the needs of the business.Rate of Pay: The annual salary will be £19,375.24 per annumBPL is looking to recruit an ambitious and committed individual to lead and develop a dedicated fitness team at Your Space Metrodome. This is a great opportunity for an enthusiastic and motivated individual who has the drive and determination to join our fitness team. Your role will ensure that the Fitness Suite equipment operates to high standards at all times - providing great guest service with minimum supervision. You will also promote the services and facilities, supervise staff and arrange rota's, and take part in the day to day maintenance and upkeep of the fitness areas.Why just settle for a mundane same old boring job? Whether you are looking for a job or a career change, why not come join our family and make some great new friends.In return, we will give you a competitive salary and a work place pension, but we also offer additional benefits to all our staff which include:·        Free Fitness & Swimming Membership·        Generous annual leave entitlement & extra 100% attendance bonus·        Discounted food & drink·        Flexible working·        Wellbeing support·        Training & development opportunities·        Free car parking at all sitesOVERALL OBJECTIVES:  1        To manage the day to day operation of the facility in a supervisory capacity. 2        To supervise all staff members within agreed job designated areas and ensurethe appropriate delegation of tasks. 3        To supervise and lead the safe working practices and systems of work throughout the facility. 4        To provide, develop and empower other staff members in the delivery of excellentcustomer service throughout the facility. DETAILS OF DUTIES AND RESPONSIBILITIES: 1        You will lead and supervise all job designations to ensure customers receivea high quality service at all times. 2        You will lead the various staff designations under your agreed responsibility levelto ensure the facility operates efficiently, effectively and safely. 3 Ensure all staff actively embraces a financial ethos when it comes to housekeeping and that care is always taken of the facility’s fixtures/furnishings and equipment.  4  Responsible for a consistent approach in duty handovers and that effective   communication takes place in order to ensure operational information is shared fully   across all job designations under the supervisory remit of the post holder. 5  Contribute proactively to ensure that BPL maintains IIP status along with working   towards achieving other industry bench marking standards of quality such as Quest. 6  Responsible for ensuring all company policies and procedures are followed and to   recognize and bring to line manager’s attention any requirement to review or amend. 7     Assist in co-ordinating the effective operation of employee working rotas,    authorising timesheets and maintaining records concerning employees; ensuring that   the Employment Policies are adhered to in liaison with the HR Department. 8     Assist in the effective induction and training of staff working under your supervision. 9     Responsible for the daily maintenance of all plant and equipment, safe working    practices and safety checks and emergency procedures in accordance with the    Health & Safety at Work Act, BPL’s Safety Policy and Codes of Practice including     completion of associated documentation. 10 To ensure public order in the facility taking action to minimise vandalism and   hooliganism and for the general security of the venue including responding to   emergency call-outs as a nominated key holder. 11 Assist BPL in developing its customer service ethos and continuously improving thestaff culture in how customer service is developed, viewed and provided. 12 Ensure an effective line of communication is in place to keep staff members informed.      13 Maintain high standards of cleanliness in the facility, to include supervision, audited   checks and facility building tours on shifts. 14  Undertake regular audited checks and facility building tours to ensure leaflets, postersand pricing information is available to customers at the facility in the agreed formatsand standards as part of your shift. 15  In a supervisory capacity develop strong teams which actively embraces continuous    improvement and enjoy a challenging working environment. 16  Become familiar with and take part in training to ensure full knowledge of relevant    acts and legislation relating to the facility operation. And any other duties commensurate with the grade and falling within the scope of the post, as requested by Management.Closing Date: 09.00am, Monday 10th October 2022Interview Date: Friday 21st October 2022Due to the high volume of applications BPL receives, we are unable to send acknowledgement letters to each applicant. Therefore, if you have not received any correspondence by Monday 24th October 2022 you should assume that on this occasion your application has been unsuccessful.