Facilities Service Attendant

Facilities Service AttendantTeam Operations | Contract type Permanent About Mitie Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy.We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellence awards in 2023 – Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development – over 1,000 employees. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development.Our premise is simple: the exceptional, every day.  Key responsibilities:Providing proactive support in delivering a wide range of services to the client and its customers throughout its business operations. To adopt high level of flexibility to change as the requirement becomes necessaryCarry out ad-hoc janitorial work as requested by the Client or by the Mitie FMReport any issues or problems to the Client facilities.Assist Facilities team onsite.Assist AV Specialist onsite.Respond to Facilities Helpdesk calls.Set up rooms for meetings and rearrange afterwards.Set up spaces required for the events onsiteSupport office relocations moves and office re-layouts.Support PPM activities, Energy, Wastes and Cleaning checks across the siteMaintain open office areas in good orderLiaise with client and stakeholder to optimise quality of service.Comply and be familiar with relevant Health and Safety requirements and ensure that fire, health and safety regulations are adhered to in all parts of the building and car park by inspecting, checking signage and advising on defects.Installing monitors, desks and any other piece of equipment or furniture as required by clientCarry out any reasonable work request made by your line manager which you are deemed competent to do so. About you:2 years' experience in a similar facilities rolePC literate - basic understanding of PC use, email, system information, document updatingKnowledge of MS office packages, Word, Excel, PowerPointAttention to detail & concentration requiredAbility to work on own initiative'Can do Attitude’ReliabilityExcellent communication, interpersonal and organisation skillsThe ability to communicate effectively, both over the telephone and face to face isessentialPlanning and organisational skills are also required as the role requires balancing manydifferent duties and being able to prioritiseAbility to accurately complete tasks assignments & responsibilities in timely mannerExperience of working within a fast-paced office environmentDependable and flexible, able to work independently as well as part of a teamA basic understanding of good health & safety practices     Mitie is an equal opportunity employer This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.