Caretaker

JOB DESCRIPTION:     CARETAKERRESPONSIBLE TO:      FACILITIES AND ESTATES TEAM LEADERRESPONSIBLE FOR:     N/ALOCATION:                 CITYWESTCONTRACT:                FULL TIME PERMANENT  Job Summary:To support the Facilities and Estates Manager in ensuring the housing estate, apartment buildings and its communal areas are safe, clean, well-maintained, and welcoming for residents. The Facilities Coordinator provides a visible presence on the estate, carrying out and inspecting minor repairs, reporting issues, supporting residents, and working closely with your colleagues and contractors.The following list is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not necessarily exhaustive and other duties of a similar type and level may be expected from time to time. The post holder will be responsible for a combination of the objectives described below and annual KPIs dependent upon the requirements of the organisation.KEY RESPONSIBILITIES (Functional): Cleaning 1.     Maintain cleanliness of communal areas including entrances, stairwells, lifts, corridors, and shared facilities.2.     Have responsibility for ensuring cleaning materials/supplies are maintained as issued.3.     Manage waste disposal areas, including bins and recycling facilities.4.     Address basic hygiene issues and report pest infestations.Maintenance and Repairs5.     To carry our pre and post inspection of repairs as required within the curtilage of your schemes and wider community as directed.6.     To carry out pre and post inspection of non-technical issues that are relevant to scheme communal and residential premises.7.     Carry out minor repairs such as changing light bulbs, tightening fittings, or unblocking drains.   8.     Report repair needs to the Customer Service Centre, Repairs Team or relevant contractors.9.     Monitor lighting, heating, and other systems within communal areas.10. To inspect daily all relevant buildings, lifts, carpark and grounds.11. To report any repairs or defects to the Repairs Team.12. To supervise the security and proper use of the building and its facilities.Safety and Security13. Ensure doors, gates, and entry systems are secure and functioning.14. Conduct routine checks of fire alarms, extinguishers, and emergency exits.15. Record and report incidents of anti-social behaviour or vandalism.16. To conduct all activities in a manner which is safe to yourself and others. To be aware and to act in accordance with the Association’s Health and Safety Policy.Grounds and Environment17. Maintain outdoor communal areas such as gardens, courtyards, and pathways.18. Clear snow, ice, leaves, and litter to ensure safe access.19. Check play areas and outdoor equipment for safety.Customer Support and Communication20. Act as a first point of contact for residents regarding communal maintenance issues.21. Liaise with contractors and inspectors to ensure work is carried out effectively.Administration and Reporting22. Keep accurate records of maintenance tasks, safety checks, and incidents.23. Report health and safety risks promptly.24. Monitor contractor performance and compliance with site rules.Boundaries of the Role25. Facilities Coordinators are responsible for communal areas only.26. Specialist repairs (e.g., plumbing, electrical work) are referred to qualified contractorsFacilities Management and Security27. To co-ordinate the grounds maintenance contract and to cut grass and prune plants and28. Garden areas as directed, if appropriate.29. To use in such manner as is appropriate all tools and equipment provided and necessary in connection with the duties set out.Health and Safety30. To co-operate with and engage fully in fire drills arranged by the Employer in accordance with Work instructions.31. To conduct all activities in a manner which is safe to the Facilities Coordinator and others.32. To be aware and actin accordance with both the Employer’s and the Authority where appropriate where applicable Policy/Policies in respect of Health and Safety matters.