Experienced Waitsaff/Bartender

We are seeking an experienced Waiter/Bartender to join our Food & Beverage team here at The Royal Marine Hotel. The successful candidate will demonstrate a professional approach to guest service, an excellent knowledge of beverages, and the ability to uphold our hotel standards in a busy environment.Job PurposeTo provide exceptional service in our late-night bar, ensuring a welcoming and professional environment for our guests. To deliver high-quality service in a fast paced environment, be confident behind the bar, professional on the floor, and passionate about creating a great guest experience.Note: This role may require commuting outside of Public Transport hours.Key ResponsibilitiesDeliver excellent customer service in a professional and friendly manner.Prepare and serve a wide range of beverages, including cocktails, wines, beers, and spirits.Stay knowledgeable about menu items, specials, and promotionsTake food and drink orders accurately and deliver them promptly.Maintain high standards of cleanliness and organisation within the premises.Ensure compliance with licensing laws, food safety, health & safety, and hotel policies.Handle cash, credit card transactions, and operate POS systems accurately.Restock and manage bar inventory efficiently, minimising waste.Collaborate with other team members/departments to ensure smooth operations.Promote upselling of premium beverages and special offers.Assist with opening and closing duties as required.Document and report wastage and maintenance requirements.Person SpecificationEssential:Minimum of one year previous experience as a waiter/bartender in a hotel or similar professional environment.Strong knowledge of cocktails, wines, and premium spirits.Excellent customer service and interpersonal skills.Ability to remain calm and professional in a busy environment.Reliable, punctual, and able to work independently with minimal supervision.Flexible with working hours, including weekends, holidays, and late finishes.Working ConditionsProfessional 4* hotel setting with a smart dress code.Opportunity to work as part of a dynamic Food & Beverage team in a well regarded hotel.What We OfferStaff Discounts on accommodation in our Sister PropertiesComplementary Health Club and Pool MembershipDiscounted Spa treatments & ProductsComplimentary Golf in Druids HeathBike to work schemeFree parkingMeals during shifts & Healthy SnacksLeaders of the QuarterAchievers of the MonthEmployee Referral Bonus