Duty Manager

Lyrath Estate Hotel is now actively recruiting for a Duty Manager to join our growing team. Set on the doorstep of Kilkenny City, just one hour from Dublin, Lyrath Estate is a luxurious five-star hotel set on gorgeous grounds that are spread across 170 acres, complete with picturesque lakes, historic gardens and woodlands.The hotel boasts an historic 17th Century Manor House that sits alongside a modern-day extension boasting 141 unique bedrooms, restaurants, lobby, bar, leisure centre and the largest Convention Centre in the South East.Key Areas of Responsibility:Develop and implement a culture of empowerment and individual responsibility to ensure the highest levels of personal service and ensuring that the guests’ interests are central to everythingOversee the day to day operations of the hotelEnsure prompt resolution of any customer issuesOversee daily staff levels whilst monitoring and maintaining service delivery Maintain full knowledge of all hotel operations including functions, events and all dining outletsThe successful candidate will:Display passion, energy and enthusiasm for the hospitality industryDisplay excellent communication skillsDisplay professionalism and confidentialityAbility to influence positivelyA real understanding of hotel operationsAbility to multi-task, work well under pressure and use own initiative.A minimum of 1-3 years experience in a hotel role across departments and divisionsProfessional written and verbal communication.A flexible approach and be available to work shifts.What we offer you in return:Complimentary meals while on dutyComplimentary car parking on siteDiscounted Employee Accommodation RateDiscounted Friends and Family RateDiscount on food if dining in the hotelDiscount on all Spa treatmentsEmployee Referral ProgrammeDiscounted Gym MembershipChristmas Savings SchemeEducational Assistance ProgrammeEmployee Assistance ProgrammeIf this sounds like your next career move, then we would love to talk with you!