Domestic Appliance Engineer - Autowash

Domestic Appliance Engineer - AutowashAutowash is a thriving White Goods repair and sales business in Sittingbourne. Part of the Pacifica Group, we are professional, agile, and our goal is to provide fast, affordable domestic appliance repairs throughout Kent, also suppling new appliances and spares parts.About the roleAs an experienced field based Domestic Appliance Engineer, you will be provided with the tools to win and succeed. Our field community of employed engineers are there to share best practices and to feel part of a team, creating and delivering service excellence for every customer. Every day you will use your expertise and product knowledge to diagnose and resolve issues to repair our customers appliances in their homes.  You’ll work collaboratively with our teams to deliver a first class service to our customers, be a good communicator with a can-do attitude, enthusiasm for problem solving and the passion to repair our customers appliances first time. You must have a minimum of 2 years’ experience in the white goods repair sector and have up to date working knowledge of at least 4 of the following; washing machines, tumble dryers, dishwashers, refrigeration and cookers. We are ideally looked for a Gas Qualified candidate with an ACS Certificate of Competency with a minimum competency of CCN1 and CKR1 but experienced White Goods Engineers without this qualification will also be considered. LAU1 and LPG conversion would also be an advantage but are not a necessity. Our employees are integral in achieving our vision, and our field engineers are the essential fuel powering our success.  At Autowash our engineers and staff are at the heart of what we do. We recognise the value our people bring, that’s why we consistently improve and invest in in specialised manufacture training, appliance test equipment, engineer PPE and bespoke in-house easy to use engineer service software to ensure you have all the tools available to you to do your role efficiently and safely. • We operate a City and Guilds Assured Training scheme, that will provide you if required with product upskilling, enabling you to expand your skill set• Specialised Manufacturer Training – As a multi-brand repairer, specialised Manufacturer training is available from the leading appliance brands• Pre-ordering software – All our Engineers are able see their jobs in advance and pre-order the required parts, putting you in charge of your own jobs and productivity bonus scheme.• Field and office-based support – Our engineers are supported daily in the field, and by office-based service desk teams and manufacturer technical teams.What you will receive from usBenefits• Competitive salary of £26,000 - £35,000 per annum dependent on skill set and experience• Bonus scheme available to increase your earnings. • Working 8 hour day (usually 9am-5pm), Monday – Friday. • Pre-planned routes and drive time is included. Additional Benefits• Company van, including air-conditioning, electric windows and car play, fuel card, uniform, specialist tools, mobile tablet and PPE are all supplied.• Company Pension scheme• Private Van use (optional, subject to HMRC Tax rules)• Up to 33 days annual holiday allowance including 8 bank holidays• Wellbeing and fantastic work – life balance• Excellent opportunities for progression and promotion within our business.• Death in service benefit at 3x salary • Company online retailer saving portal• Complimentary MAP – (Multi Appliance Protection) for your own home appliances.• Costa card gift cards – monthly nominations by Team Managers• Entry into Monthly Cash Prize Draw• Van stock supplied and automatically replenished based on your personal usage.• Easy to use in-house engineer software for repair visits• No Sales targets for customer consumables • Pre-order against your own jobs• Specialist trainingIMPORTANT - You will also need to hold a full UK manual driving licence with no more than 6 points. A valid ACS Certificate of Competency with a minimum competency of CCN1 and CKR1 is also preferred. LAU1 and LPG conversion would also be an advantage but are not a necessity.