Digital Account Manager

Job Title: Digital Account Manager (Full-Time Permanent)Location: Dublin 2Working Arrangements: Flexible, fully remote, fully office-based or hybrid working, Monday to Friday (no weekends), working 2 days per month in the office.CV& Cover Note: To help us find the best candidate for the position we request that anyone applying for this position also include a cover letter. Your application won’t be considered if a cover letter is not received.We are looking for a Digital Account Manager to join our wonderfully talented team at Sprint Digital.Your New RoleYou can work remotely (from anywhere in Ireland), in our Dublin city office, or a combination of both. You must be in a position to attend in-person meetings as required (we currently have office days twice per month). You will have direct responsibility for a portfolio of clients. As Digital Account Manager you will have an important role to play in assisting with client successes.Principle AccountabilitiesTo act as the main point of contact for clients, managing client communications, timelines, and expectations.To liaise between clients and technical specialists (web design, PPC, paid social media teams)To present digital marketing strategies to clients, collaborating with the team on strategy formulation.To manage budgets and client hours.To implement and oversee email marketing strategies using platforms like Revinate, Mailchimp, etc.To develop and execute organic social media strategies, including content creation and competition management.To engage in copywriting activities for blogging, web content, emails, and social media captions.To manage existing key accounts and develop new sales strategies in collaboration with the Head of Digital.To interact with suppliers and clients to discuss, scope, and deliver projects.To collaborate with design, content, revenue management, and sales teams to increase client satisfaction.To plan and control the budget of all digital marketing campaigns.To identify opportunities to enhance client satisfaction beyond their current marketing plans.To assist in new client onboarding To conduct digital marketing reporting and presentation for clients.To oversee integrated and multi-channel marketing campaigns from planning to completion.To communicate effectively with clients via email, phone, and video conferencing.To ensure organisational effectiveness and strong client relationships.Ideal Candidate2+ years of digital marketing experience.Hotel industry experience preferred but not required.Project management skills with proven success in managing campaigns.Strong communication skills for client interaction.Experience in preparing and presenting digital marketing reports.Organisational abilities and ability to manage multiple workstreams.Google Ads and Google Analytics certification desirable.Proficiency in SEO best practices.Content creation and publishing experience, including email marketing campaigns.Familiarity with CMS platforms, particularly WordPress.Social media management experience.Excellent presentation skills.Ability to work independently, manage time effectively, and meet deadlines.Why Work With UsWe are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required of the role. Our offices are based in a great location in Dublin City Centre where there is an abundance of options for your lunch break in one of the local food markets or restaurants. There are also plenty of scenic walking options along the Grand Canal, Merrion Square or the Iveagh Gardens.Just some of the benefits of working with us:Great Place to Work AccreditedAwarded ‘Best Workplace in Ireland 2024’Awarded ‘ Best Workplace for Women in Ireland 2024’Awarded 'Best Workplace for Health & Wellbeing 2024'Awarded ‘Best Hotel Group 2023 & 2024’ by Failte IrelandExcellent working environmentFlexible working arrangement/ hoursWork LaptopSocial committee for after-work events and team lunchesSummer and Christmas partiesExcellent hotel staff rates across Ireland, UK & Continental EuropeEmployee Assistance ProgrammeDiscounted Laya Health InsuranceTraining & Development OpportunitiesCareer progression opportunitiesWe host and partake in several charity eventsYou can find out more about us on our website at www.sprintdigital.com/aboutHow To ApplyYou can apply for this job with your CV and cover letter through this website.We look forward to hearing from you!#JoinTheSprintSprint DigitalSprint Digital is part of PREM Group an international hotel and hospitality management company operating multiple businesses across Europe. Founded in Dublin in 1996, we have extensive experience and expertise across all sectors of hospitality.PREM Group is the parent to multiple hospitality-related companies which specialise in maximising revenue and profitability for owners and investors in the hotel and serviced apartment sector. Our company ethos is extremely important to us, and so we ensure we hire talented individuals that share these values.This ensures we have teams that are happy in their jobs, dedicated to the high standard of service and support one another. This also creates an environment whereby our team members can feel content and proud to work at PREM Group. Further to this, it also ensures our customers receive the highest level of service through positive energy and attitude.At PREM Group, we believe in doing the right thing always. This ethos operates on both a commercial and a human level. We have a practical, entrepreneurial spirit. We evolve and adapt, making smart commercial decisions that are performance-driven, yet we work with a higher purpose. We aspire to set industry standards. We want PREM Group to be synonymous with quality and innovation. The PREM Group principle of doing the right thing trickles down through our organisations. It means doing the right thing for stakeholders, for our people, for our clients, for the industry we love and ultimately for our guests.