Deputy Head Receptionist

Deputy Head Receptionist Grade IVPermanent  Applications are invited for the position of Deputy Head Receptionist in the Reception Department,Objective: Supervise the Reception team and service as required. Deputise in the absence of the Head Receptionist in the management and operation the reception department within St. Vincent’s Private Hospital. The Deputy Head Receptionist will also be a participating member of the Reception team.  Essential Criteria· Have a minimum of two years experience in a front office/customer facing role· Be IT competent with good PC skills (ECDL or equivalent)· Ability to work on your own, making decisions and dealing with situations which may arise· Ability to communicate effectively and appropriately with a range of multidisciplinary people· Have strong leadership skills and a proven ability to solve every-day Reception and staff issues by quickly identifying and implementing corrective measuresDesirable Criteria• Experience within a Healthcare setting· Cash Office Experience· Supervisor/people management skills Specific Duties and Responsibilities, including:Assisting in the absence of the Head Receptionist :· Deputise in the absence of the Head Receptionist in the delivery of the Reception service. Performing such other duties as agreed with and delegated by the Head Receptionist. Supervise team members in their day to day duties by agreeing goals and objectives designed to achieve the standards agreed by the department.· Work as relief in the Support Services Cash Office· Train in new staff and also train existing staff on new procedures Performing general duties, including:· Maintaining regular communications and handover with the Head Receptionist · Reporting any health and safety issues to the Head Receptionist or relevant department · Complying with all statutory legislation and department policies and procedures · In order to provide effective and efficient services it is expected that the successful candidate be flexible in terms of hours of work