Deputy General Manager

Position: Deputy General Manager (Full Time, Permanent)Location: Viking Hotel WaterfordThe Viking Hotel Waterford are currently recruiting for a Hotel Deputy General Manager to join our wonderful team.Our HotelThe Viking Hotel is located 4km from Waterford city centre and just 7km from the M9 motorway. The hotel offers a perfect base for both business and leisure guests. We offer 98 rooms in total which are tastefully designed with the comfort of home in mind. We have double rooms, executive rooms, twin rooms, triple and family rooms equipped with free Wi-Fi, crisp white linens, flat screen TV's and en-suite bathrooms to name just a few of the features. The Wooden Pestle Bar & Restaurant recently underwent a makeover and has a great atmosphere which is enjoyed by residents and locals alike with live music on Saturday nights. The Wooden Pestle offers sumptuous dishes from carvery lunch and light snacks to an evening meal.The RoleWe are in search of an accomplished, ambitious and talented Manager with proven experience in people management and particularly the F&B departments. This role will have you oversee the development of high performing, customer focused teams within a high-profile environment. This is a key Operational and Management role. The main purpose of this role is to monitor and ensure the delivery of high level hotel operational standards, provide inspirational leadership, dealing effectively with guests, management and staff to consistently provide excellent guest service in all areas of the property with particular focus on Food & Beverage departments.Duties and responsibilities for this role will include:To assist the General Manager in the everyday running of the property as a profit-driven, customer-focused, team oriented business.To achieve or improve on the hotel’s budgeted financial plan by driving sales, controlling costs, and managing expenditures.Responsibility for the efficient running of all F&B Operations ensuring the highest standard of customer serviceSupporting the front office and accommodation teamsResponsible for staffing levels, recruitment, training, and personnel files.Deputising for the General Manager in their absence.To promote a pro-active, team-building environment throughout the restaurant & bar and ensure inter departmental co-operation.Ensuring the Management Team is trained appropriately and in accordance with company and legislative standards.Ensuring the presentation of each department of the hotel is in accordance with company standards.Encouraging a good working relationship with all staff and with the local community.Holding regular communication meetings with management and staff.Developing members of staff and the management team through the use of performance reviews, training, development and promotion.Leading by example and taking responsibility for day to day operational decisionsShowing awareness of the daily business of the hotel and communicating details of this business to each department.Availing of opportunities to promote hotel facilities both internally and externally.Encouraging guest feedback to ensure guest satisfaction and the improvement of service.Participating in the recruitment and selection of new employeesThe ideal candidate for this position:Must have previous hotel supervisor or management experiencePrevious Food & Beverage experience is essential Be courteous and focused on providing a consistently high standard of serviceMust be standards driven and detail orientated, with the desire to progress within the hospitality industryMust possess excellent communication and interpersonal skillsCommunicate fluently in English (written & oral). Why Work With Us? We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required. Just some of the benefits of working with us:Just some of the benefits of working in our hotel;Great Place to Work AccreditedAwarded ‘Best Workplace in Ireland 2024’Awarded ‘ Best Workplace for Women in Ireland 2024’Awarded 'Best Workplace for Health & Wellbeing 2024'Awarded ‘Outstanding Employer’ by Failte IrelandExcellent working environmentStaff mealsFlexible working hoursExcellent Hotel staff rates across Ireland, UK & Continental Europe24/7 Wellbeing Support ProgrammeDiscounted Health InsuranceFree Car ParkingTraining & Development opportunitiesCareer progression opportunities This is an exciting opportunity to join a hotel that is managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREMTo ApplyIf you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you!