Deputy Accommodation Manager

We currently have vacancies for an Assistant Accommodation Manager at the Royal Marine Hotel, Dun Laoghaire.The Deputy Accommodation Manager is responsible for supporting the Accommodation Manager with maximizing guest satisfaction by ensuring guest rooms are serviced, clean and replenished, gives work direction to housekeeping staff and maintains the team’s high productivity. This is a quality assurance role that involves maintaining the highest level of four star standards in guest rooms.The ideal candidate must have:Previous leadership experience in a 4 star quality focused hotelStrong communication skills both oral and writtenA proven track record of driving standards in a similar roleExcellent time management and organisational skillsA working knowledge of computersA hands on approachKey ResponsibilitiesMaintains excellent standards of housekeeping as per department SOP's.Works closely with the front office department to ensure correct room status is communicated.Ensures all maintenance requests are communicated clearly to the Engineering Team.Deals with all guest request in a professional and timely manner.Attends and actively contributes to scheduled meetings.Hold a daily pre-shift meeting with team prior to their reporting to stations and ensures training is conducted.Ensures that the office, linen room, floor storage rooms and trolleys are neatly maintained.Ensures rooms are checked to the highest standards of cleanliness and maintenance is reported.Ensure that all checklists are being carried out by the linen porter, public area & night attendant.Relieve other accommodation employee areas as and when necessaryEnsures team are aware of all relevant information pertaining to daily events, group functions, and guest activities.Enforces procedures for the acceptance, security and return on guest lost property.Conducts inventories of linen, supplies and equipment as required.Orders and receives supplies so as to maintain adequate inventory levelsIn return, we offer excellent employee benefits including:Length of Service RewardsDiscounted Spa treatmentsEducational Assistance – for Hospitality & other professional coursesOn-site Gym and poolBike to work schemeMeals during shiftsFree parkingStaff Discounts on accommodation in our Sister PropertiesOpportunities for advancement & Career DevelopmentLeaders of the QuarterAchievers of the MonthEmployee Referral Bonus