Credit Controller

The Role / Location  The role involves working within the Property Management Finance department on a fast-paced client focused team. You will be responsible for collections, receipt allocations and reconciliation of accounts while adhering to the company’s credit policies and procedures. Liaising with a large number of Clients and Tenants is a daily requirement and therefore a high level of professionalism must always be maintained.This role will be based at 33 Molesworth Street, Dublin, D02 CP04. Key Responsibilities  Key tasks and responsibilities include the following:·      Managing high value / high volume debtor accounts.·      Timely and effective collection of all debts across a varied portfolio. ·      Deal with queries and resolve in an efficient and professional manner to facilitate payment, if necessary, forward onto the relevant teams and ensure follow up is actioned for resolution. ·      Preparation of monthly reconciliations of debtor accounts.·      Escalate collection matters as soon as possible to the appropriate teams or Credit Control Manager. ·      Organise monthly debtors meeting to ensure arrears are reviewed and any queries are resolved, or transparent actions are agreed.·      Adhere to Clients KPI collection service level agreements. ·      Assist with client reporting. ·      Responsible for posting and allocation of payments relating to your portfolio. ·      Work closely with internal teams to ensure unallocated/ unidentified cash is continuously reviewed and kept to a minimum. Systems in operation, to be used to carry out the role:·      Experience in using Microsoft office applications, including excel, word, an advantage.·      Experience in using Yardi Voyager, Qube Horizon or Salesforce an advantage.   Skills, Knowledge and Experience  ·      Proven experience managing a high-volume age debtors.·      Detailed understanding and knowledge of full cycle Credit Control processes.·      Self-motivated individual with strong organisational and time management skills. ·      Strong analytical skills.·      Strong negotiation skills.·      High attention to detail and able to perform well in a fast pace environment.·      Proven ability to pursue slow paying accounts.·      Key experience in building relations internal/external at all levels.·      Experienced in multi-disciplined functions.·      Proactive and positive attitude·      Previous experience working in the Property sector is preferred but not essential.·      At least 3 years’ experience in a similar role.