Credit Controller

CREDIT CONTROLLERAs a Senior Credit Controller, you will play a pivotal role in managing high-value, high-volume accounts, ensuring timely collections, and maintaining strong relationships with key stakeholders. You will be instrumental in driving financial performance, supporting audit and compliance, and contributing to continuous improvement across credit control processes.WHAT WILL YOUR DAY-TO-DAY LOOK LIKE?Manage daily banking activities and payment allocations.Perform monthly bank reconciliations.Process direct debit files.Post journals for intercompany transactions and general ledger deductions.Management of large, complex accounts with a focus on high value collections.Ensure timely collection of payments within agreed credit terms and limits.Forecast incoming payments with accuracy to support cash flow planning.Respond to and resolve customer queries promptly through email and customer portals, adhering to agreed SLA timelines.Conduct daily outbound and respond to inbound calls to support prompt payment.Process credit notes in accordance with company policy.Collaborate effectively with the sales and customer support teams to resolve account issues. Participate in regular debtor review meetings with the Commercial Team to address aged balances and outstanding queries. Assess credit risk and set up new customer accounts in line with the company’s credit policy.Monitor EDI transmissions and investigate/resolve invoicing issues as they arise.Prepare and submit monthly reports as required by management.WHAT SKILLS ARE REQUIREDDemonstrated experience in credit control positions, preferably within a fast-paced environment. Proficient in Microsoft Excel, including pivot tables, data analysis, charts, and formulas.Working knowledge of EDI systems and credit insurance processes is an advantage.Strong communication skills with the ability to manage and influence internal and external stakeholders effectively.High level of attention to detail with strong analytical and reconciliation skills.Experience with Microsoft Dynamics 365 is an advantage.Experience in FMCG industry is an advantage.5+ years’ experience required as a credit controller.OUR VALUESRespect: You build trust through transparency and professionalism in all interactions.Teamwork: You collaborate effectively across departments, sharing knowledge and supporting others.Excellence: You strive for accuracy, efficiency, and continuous improvement in all credit control processes.Results: You are driven by targets and committed to delivering timely, measurable outcomes.Courage: You take ownership, challenge the status quo, and make informed decisions with confidence.Location: Unit 9 (Hybrid: 3 days onsite, 2 days remote)Initial 2–3 months: 5 days onsite for trainingMonday – Friday 5 days per weekWHO WE AREPrimeline is the largest independent Irish provider of logistics, sales and marketing services for domestic and international brands in Ireland and the UK. We are a privately owned business, in operation for 35 years, with over 1,100 employees across multiple sites in Ireland and the UK.Primeline’s Turnover is in excess of €300 million and we are growing rapidly. We pride ourselves in client relationships with brand owners and decision makers supplying product into the Multiple Grocery, Convenience, Foodservice sectors, and Pharmacy trade.Primeline Group consists of Primeline Logistics, Primeline Express and Johnson Brothers. With over 1,500,000 square feet of warehousing and 400 vehicles, we complete 25,000 deliveries weekly. Primeline is in every town in Ireland, every day. Our people power our success.WHERE WE ARE GOINGWe continue to develop our leadership teams to ensure that Primeline remains a place where people want to come to work every day, and a place where people can learn and strive towards their future goals. We will continue to create an environment where people can be at their best. Retaining our current customer, blue chip companies and multinational brands and growing new business by providing the best brand execution will be key to our success. We will build the best relationships and partnerships with our principles and customers, and we continue to drive a values-based culture.WHAT DO WE WANT?At Primeline, our core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.