Credit Control Agent

About the role:Flogas is seeking to recruit a credit control agent to join our LPG division. This is a fast-paced role, working with a variety of customers including commercial and agricultural.This role will initially be based out of our Drogheda Head office but will primarily be based in our new offices at Dublin Airport Central later this year.Key responsibilities:Cash collections on Commercial and Domestic accountsEnsuring the Credit Policy is adhered tooMaking Outbound calls for Credit ControlAchieving Targets & KPI’s for Cash CollectionsReferral of accounts for debt collection & legal actionLiaising with customers and setting up pay-plans for both Domestic & Commercial customersManaging outstanding debtorsCustomer Service queries & query resolutionsResponding to & sending emailsGeneral reporting & AdministrationInvestigate, resolve and, where necessary escalate aged debt issuesAdhoc duties as required Candidate Profile:The ideal candidate will have 1-2 years of experience working in credit control or accounts receivable. They will possess a strong working knowledge of the collection process and be driven by targets and results. They will be team orientated and also competent to work on their own initiative, always seeking to improve individual performance. This person will need excellent customer service skills, demonstrating clear communication- both written and verbal. About Flogas:Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. Flogas actively supports micro-generation, which involves generating electricity from renewable sources such as solar photovoltaic (PV), micro-wind, micro-hydro, and micro-renewable combined heat and power We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series.As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us?Flogas is a well-established business within the DCC group and has grown significantly in recent years to become a leading provider in the commercial energy and energy management sectors, with significant further growth plans over the coming years making this is a very exciting time to join the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. We are committed to working with our customers to help them transition to a more sustainable energy future. Benefits:Competitive SalaryDefined Pension ContributionHealthcare AllowanceStaff discountsHybrid work options (role dependant)Health and Wellbeing SupportsLearning and DevelopmentCareer Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.