Coordination Administrator

ABOUT THE JOBAre you ready to be part of a revolutionary force in healthcare? We're expanding rapidly to meet the growing needs of our communities, and we want compassionate individuals like you to join us on this remarkable journey in our Whiteabbey office.WHY CHOOSE US:Pioneering Homecare Revolution: Join a team at the forefront of the homecare revolution, shaping the future of homecare in Northern Ireland.Community Impact: Be a vital part of our commitment to making a profound impact on the lives of individuals across Northern Ireland. Your role goes beyond caregiving; it's about fostering independence and dignity within the comfort of their own homes.Dedication to Excellence: As one of the leading homecare companies in Northern Ireland, we are dedicated to maintaining the highest standards of care.YOUR ROLE AS COORDINATION ADMINISTRATOR:Daily Impact: Your role isn't just a job – it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Northern Ireland.WHAT WE'RE LOOKING FOR:Compassion: A genuine passion for making a positive impact on the lives of others.Dedication: Commitment to providing vital support and care to those who need it most.Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.WHAT YOU'LL GAIN:Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.Fulfillment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.BENEFITS:£200 Sign on Bonus£200 Refer a FriendCycle to Work SchemeLocal business discounts and gym membershipsBlue Light Card SchemeTraining & development opportunities*KEY DUTIES AND RESPONSIBILITIESClient satisfaction monitoring online Staff satisfaction monitoring onlineCreating client filing system paper and onlineFilling appropriate paperwork Archiving ceased client paperworkCreating client information files for new clients homesAuditing client daily record sheetsAssisting with answering incoming phone calls from clients/carers/social workers and Trust employeesTo undertake any other reasonable duties as required* ESSENTIAL SKILLS & EXPERIENCEA minimum of 1 years Administration Experience within the Health Care sectorProven track record in a fast paced environmentStrong desire to contribute to the overall success of the Coordination TeamProficient use of MS Office to include Excel and OutlookAbility to demonstrate excellent organisational skillsExcellent communication skills both written and verbalPrevious experience providing a high level of customer serviceYou will be a highly motivated and enthusiastic individualExcellent time management skills DESIRIBLE CRITERIA:Experience in a domiciliary care work environment ABOUT USAt Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.