Control Room Operator, Kildare

Manguard Plus is hiring for a CONTROL ROOM OPERATOR for our busy control room located in Naas, Co. Kildare.  Our Culture - While our service, infrastructure and processes differentiate us from our competitors, what makes us unique is our culture. We are different from our competitors because of what we believe, how we view the business and, as a consequence, how we run our company.Our culture and values dictate the way we manage our business. Hard work, responsibility and a customer centric ethos are our guiding principles.These describe the behaviour expected of every Manguard Plus employee in all business activities. We provide a dedicated team of people to deliver a full range of security and support services that project our values.You can learn more about our culture and values at www.manguardplus.ieThis is an ideal position to advance and grow in the Security Industry.Description:                                CONTROL ROOM OPERATORLocations:                                   Naas Co. KildareHours:                                          Day Shift/Night ShiftPay rate: €15.41 basic + €2.50 site allowance per hour. (As per ERO)€16.80 Night allowance.€1 per hour Sunday allowance.ESSENTIAL CRITERIA:Verifiable 5-year Work HistoryExcellent Communication SkillsExcellent telephone mannerExcellent admin skillsStrong IT skillsPossess Excellent Interpersonal SkillsARC experience would be an advantageAttention to detailThe ability to multitask, and work within a team MAIN ROLES AND RESPONSIBILITY To work within the Command Centre in accordance with the shift rotas and provide a high level of quality assured customer serviceWork under the direction of the Control Room Manager or supervisor and in accordance with the policy and procedural practicesResponsible for the monitoring of remote signalling/CCTV systems using the equipment installedResponsible for the provision of appropriate responses to alarm systems and despatch of emergency servicesPerforming staff welfare checksTracking and tracing mobile dispatch operationsReviewing and editing reports regularlyThe ability to multitask, and work within a team




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