Company DescriptionDo you want to join a rapidly expanding, forward thinking and agile organisation that provides an opportunity to grow together?If you have ambitions to play a key part in driving our business forwards, then we want you to join us at an exciting time of development and growth to realize your full potential.Working with a large portfolio of public and private sector clients, our UK based organisation comprises of several divisions including Mechanical & Electrical, Construction, Projects, Reactive, FM, Small Works and other associated trades.Here at BJF, we have a fantastic opportunity to join our exciting and expanding construction biased business, where YOU can help support the FM team as a Contract Administrator.PositionSupport the delivery teams to ensure the team achieve contractual KPI'sUpdate work orders with all necessary compliance certificates and associated documents onto the clients CAFM and local foldersEnsure all telephone calls are answered and dealt with in an efficient and competent manner, according to the SLA (Service Level Agreement) for the Contract(s)Provide a Client Focus to communicate all queries, updates and expectations around KPI's and contractual agreementsLiaise with Supervisors on outstanding workPromote personal and wider Health & Safety on site and amongst the teamRequirementsPrevious experience in an office environment and communicating over the phoneIT literate with experience on Microsoft packages such as Excel and WordPositive approach, resilient, determined and goal oriented.Ability to communicate efficiently, reflecting high standards of integrity, quality, customer service and health and safetyResults/ task orientated, attention to detail and accuracyCommitment to continuous improvementOther informationCompetitive SalaryAnnual Leave Entitlement: 33 days per annum (inclusive of bank holidays)Group Pension Scheme: Provided by Royal London to save for your future.Free Eyesight test: SpecsaversCompany Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist.Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.Discounted Gym Membership at more than 3,000 gyms across the UK.Free Eyesight test: SpecsaversBetter BJF Initiative: wellbeing and mental health champions readily available at work.Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.At BJF we look for people who seek:A career that will challenge and motivateA flexible, supportive, and caring environmentThe opportunity to progress, make key decisions and own their futureA high level of variety in day-to-day work lifeTEAMS Values by BJF GroupTrusted Open, honest and transparentExcellent The best in everything we doAgile At the forefront of changeMotivated Driven to continuously improve togetherSafe Supportive of everyone’s wellbeingFind out more about being part of the BJF family.We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.Awarded Silver Armed Forces Covenant Employer Recognition Scheme (2022)Awarded ‘Management Team of the Year’ at the Surrey Kent Sussex (SKS250) 250 Awards (2022)Finalists of the Southeast Construction Awards in the Best Construction Project and Best Construction Contractor categories. (2021)
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