Killarney Convention Centre (KCC), the business tourism brand of the Gleneagle Group, has an exciting vacancy for a Conference and Events Manager. Reporting to the Director of Business Tourism this key role will be responsible for delivering a cross section of KCC’s programme of events to existing and new clients. This key team player will be responsible for building relationships with new clients, maintaining existing client relationships and handling new business including tender support. They will work closely with the relevant management teams in The Gleneagle Hotel and INEC by applying a professional and methodical approach to the management of a range of events including Conferences, Exhibitions, and Gala Banquets. The ideal candidate will display a passion for the events industry and have a strong track record in event delivery. They will demonstrate excellent communication and customer service skills and have a high level of organisational ability. Main responsibilities Event ManagementKey Account and Relationship ManagementCreate, manage and host showarounds, site inspections and familiarisation tripsSales Support – anticipate event and client needs, assist and advise clients and sales teams in selecting the facilities and services they needManage event contracts and new client onboardingGather and interpret information for detailed and concise event schedulesManage the space and scheduling of events on venue management softwareAttends / Leads event planning meetings, providing accurate and complete handover to the Hotel’s operational teamCompany ComplianceKeep track of event finances including costs, revenues, invoicingEnsure Company insurance, legal, health and safety, policies, accreditations and charters are adhered tooIndustry Initiatives Key member of Festival Organising Team – Ireland BikeFest KillarneyAssist in coordination and support of Republic of Ireland Venues Working Group Experience, skills and personal attributes+3 years’ experience in event or conference and banqueting management or related fieldProfessional, efficient, friendly with outstanding levels of customer serviceExcellent administration and organisational skills including attention to detail, accurate written skills and proficiency in Microsoft OfficeEnthusiastic, proactive self-starter with ability to work on own initiative but equally comfortable in a team environmentAbility to work with a wide variety of domestic and international clients from associations, agency, tourism bodies and direct corporate companiesAvailable to work some evenings and weekends in line with event requirements – these will be rostered well in advance BenefitsYear-round employmentCompetitive rate of payRelocation assistance including short term accommodation if requiredOnline training prior to startingHR support throughout onboarding processEmployee referral bonus Complimentary bus to and from town centreFree onsite car parkingFree meals, tea & coffee on dutyUniform providedDiscounted freshly ground coffees, cappuccinos, lattes in our hotel shopEqual opportunity for training and career development with the Gleneagle GroupPaid internal and external training daysFree use of gym, 25m swimming pool, jacuzzi, steam room, sauna, squash courts, tennis courts, pitch & putt Discounted leisure club membership for family membersSpecial rates for family and friends in our hotels and self-catering propertiesDiscounted dining rates for family for special occasionsFeel Good Friday weekly rewards for excellenceEmployee of the MonthAnnual Employee Awards EventAnnual staff party and children’s partyStaff discount on gifts in our hotel shop2-night stay for two people in a hotel of your choice after 12 months serviceDiscounted tickets for specific INEC or hotel entertainment eventsAccess to trained mental health first aidersEmployee social events calendarEmployee wellbeing events
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