Community Care Manager

Do you have a passion for domiciliary care and leadership? We're seeking an exceptional individual to join us as an Community Care Manager in Glengormley . As our Community Care Manager, you'll oversee the coordination and management of care services, fostering a culture of excellence and compassion. Your leadership will empower our team to thrive, driving continuous improvement and innovation in our care practices. If you're ready to make a significant impact and lead by example in the provision of outstanding care, we want to hear from you! Why choose us?Bonus: Up to £2000 a year KPI BonusSign On Bonus: Receive a £500 bonusEmployee Recognition: Be celebrated with awards - Employee of the Month, Employee of the Quarter and Employee of the YearRefer a Friend: Earn £200 for successful referralsPool CarCareer progression & education opportunitiesMonthly annual staff awards and recognition eventsCycle to Work SchemeWellbeing packageLocal business discountsBluelight Card SchemeEssential criteria & experience:3+ years’ experience in domiciliary careFull, valid UK driving licence and appropriate insurance for your vehicle business purposesExperience Leading a teamPrevious experience creating rota’sUsing your initiative to make the lives of our service users betterThink creatively to solve problems and overcome obstaclesBe flexible and able to work in the community to cover sickness if neededPositive & EngagingAbility to build great working relationshipsPunctual & ReliableCommitted to the health and social care career pathExcellent at communicatingGreat at planning and organising their own workloadKey responsibilities and duties:Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.Will be able to work towards business growth targets and KPI’s.Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.Will be responsible for direct line management of area specific Care Team, including but not limited to management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.Following internal company process and procedure, liaising with the Finance and HR Team.Ensuring regular communication on a team and individual basis.To manage the 12-week induction of new starters for designated area as well as supervision and appraisals.Manage and attend Client reviews as required.Deal directly with Care Managers and Health Trusts as required.Manage the onboarding of new clientsTo provide emergency care assistant cover as required.Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident ManagementEnsure quality of service provision and liaise with the Quality Monitoring Officer as required.Accountable for the quality and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard and ensuring daily records are collected and filed monthlyAssist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.To undertake any other reasonable duties as required* About UsAt Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf#AM