Clinical Nurse Manager 2 - St Johns Surgical Ward

The Hermitage Clinic is an acute care hospital with 110 inpatient beds, seven operating theatres, a 7 bed ICU, an Emergency Department, many outpatient services, and a wide range of modern technically complex medical diagnostic and treatment facilities, providing high quality patient care. As a part of the Blackrock Health Group, the Hermitage Clinic offers a range of services in areas such as cardiology, oncology, and urology.Working with Blackrock Health is a unique opportunity. We offer the chance to work at some of Ireland's most advanced hospitals while still enjoying a sustainable work-life balance. We ensure all our people have the support they need to progress their career, and we offer a package of unmatched benefits across our three hospitals and diagnostic clinic. Blackrock Health Hermitage Clinic is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. Each Ward provides a range of services and this role is important in making a significant contribution, developing and maintaining best practice in nursing services at clinical areas. Job Title: Clinical Nurse Manager 2 Department: St. Johns WardJob Function: NursingReporting to: ADON - St. Johns WardLocation: Hermitage Clinic, Blackrock Health Job Purpose:The role is responsible for the provision of quality service in line with standards of nursing practice. As a key member of the senior nursing management team, the CNM2 will demonstrate managerial and leadership skills that facilitate effective communication with colleagues and staff in the hospital. The position requires a strategic approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives. To support the nurses expanding role to become more expert, competent,reflective practitioners developing skills to meet patient/service needs.Key Responsibilities:OperationsManage the overall daily functions of the ward taking responsibility for the safe delivery and co-ordination of nursing services for patients, ensuring effective, efficient and quality specialist nursing care.Plan, develop and monitor human and budget resource plans to ensure an effective and efficient service.Plan specialist nursing service, innovations and developments.Ensure that nursing care is based on the latest research findings and constitute best practice. Develop close links with other healthcare facilities relevant to the delivery and enhancement of services. Monitor complaints and investigate any nursing and clinical complaints, taking corrective and preventative action as appropriate and review audit to ensure there are no re-occurrences.Ensure that all records are properly and accurately maintained.Facilitate effective communication with patients, relatives, visitors and multi-disciplinary team as necessary ensuring patient confidentiality is respected and maintained at all times.Communicate and develop effective relationships with Consultant colleagues, Clinical Nurse Managers and other relevant hospital staff to ensure safe, efficient management of the ward.Identify opportunities for the development of services that will improve the care of patients.Ensure that systems for the provision of clinical and non-clinical services are satisfactory and that they are timely and economically utilised.Undertake an annual review of nursing services including the preparation of an annual report.Ensure that all staff within the ward are familiar with the plan for management of critical incidents and that the ward is ready to meet such a demand.Leadership and People ManagementProvide a high level of professional and clinical leadership.Evaluate and manage the implementation of best practice policy and procedures e.g. admission and discharge procedures, control and usage of stocks and equipment, grievance and disciplinary procedures.Provide clinical and management leadership for Staff Nurses and ensure an effective learning environment for the multidisciplinary team and taking an active part in the delivery of care as appropriate.Work within the code of Professional Conduct for Nurses, participation in the development of the Scope of Practice and provide strong professional leadership and direction for nursing services.Promote an environment that is conducive to the development of best practice, enhances staff retention and promotes good industrial relations.Maintain a high level of staff morale, promoting good communication, team spirit and job satisfaction among members of the multidisciplinary team. Strive to ensure that staff are accountable, responsible and have authority to practice and manage within their roles.Play a role in the recruitment and selection of nursing and support staff for the service.Ensure that all new nursing and support staff in the ward receive an adequate orientation and induction programme, have a clear understanding of their duties, responsibilities and standards of performance at all times.Ensure that staff nurses are effectively supported with annual reviews and the development of personal development plans.Provide a duty roster that ensures resources are deployed effectively and efficiently to cope with fluctuations in workload, case complexity, adequate skills mix, planned ward activity or staff absence difficulties.Comply with all HR system and policy requirements including recording of relevant dataEstablish a formal mechanism for communication among the nursing team including schedules for staff meetings.Actively manage absenteeism and adherer to HR policies on this. Quality Improvement and Risk ManagementAdhere to and contribute to the development and maintenance of nursing standards, protocols and guidelines consistent with the highest standards of patient care.through regular audit programmes and review engaging with the multi-disciplinary team where required.Promote a culture of continuous quality improvement across the department involving the team in continuous improvement initiatives and encouraging innovation.  Set and monitor core objectives, standards and key performance indicators for the service and monitor performance against these standards through internal and (where applicable) external audit. The dentification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets and oversee the development of Action Plans to address KPI targets is key.Contribute to the formulation, development and implementation of policies and procedures at ward and hospital level.Drive and promote a Performance Management culture.In conjunction with line manager assist in the development of a Performance Management system for your profession.The management and delivery of KPIs as a routine and core business objectiveOperationsManage the overall daily functions of the ward taking responsibility for the safe delivery and co-ordination of nursing services for patients, ensuring effective, efficient and quality specialist nursing care.Plan, develop and monitor human and budget resource plans to ensure an effective and efficient service.Plan specialist nursing service, innovations and developments.Ensure that nursing care is based on the latest research findings and constitute best practice.Develop close links with other healthcare facilities relevant to the delivery and enhancement of services.Monitor complaints and investigate any nursing and clinical complaints, taking corrective and preventative action as appropriate and review audit to ensure there are no re-occurrences.Ensure that all records are properly and accurately maintained.Facilitate effective communication with patients, relatives, visitors and multi-disciplinary team as necessary ensuring patient confidentiality is respected and maintained at all times.Communicate and develop effective relationships with Consultant colleagues, Clinical Nurse Managers and other relevant hospital staff to ensure safe, efficient management of the ward.Identify opportunities for the development of services that will improve the care of patients.Ensure that systems for the provision of clinical and non-clinical services are satisfactory and that they are timely and economically utilised.Undertake an annual review of nursing services including the preparation of an annual report.Ensure that all staff within the ward are familiar with the plan for management of critical incidents and that the ward is ready to meet such a demand. Leadership and People Management Provide a high level of professional and clinical leadership.Evaluate and manage the implementation of best practice policy and procedures e.g. admission and discharge procedures, control and usage of stocks and equipment, grievance and disciplinary procedures.Provide clinical and management leadership for Staff Nurses and ensure an effective learning environment for the multidisciplinary team and taking an active part in the delivery of care as appropriate.Work within the code of Professional Conduct for Nurses, participation in the development of the Scope of Practice and provide strong professional leadership and direction for nursing services.Promote an environment that is conducive to the development of best practice, enhances staff retention and promotes good industrial relations.Maintain a high level of staff morale, promoting good communication, team spirit and job satisfaction among members of the multidisciplinary team. Strive to ensure that staff are accountable, responsible and have authority to practice and manage within their roles.Play a role in the recruitment and selection of nursing and support staff for the service.Ensure that all new nursing and support staff in the ward receive an adequate orientation and induction programme, have a clear understanding of their duties, responsibilities and standards of performance at all times.Ensure that staff nurses are effectively supported with annual reviews and the development of personal development plans.Provide a duty roster that ensures resources are deployed effectively and efficiently to cope with fluctuations in workload, case complexity, adequate skills mix, planned ward activity or staff absence difficulties.Comply with all HR system and policy requirements including recording of relevant dataEstablish a formal mechanism for communication among the nursing team including schedules for staff meetings.Actively manage absenteeism and adherer to HR policies on this. Quality Improvement and Risk ManagementAdhere to and contribute to the development and maintenance of nursing standards, protocols and guidelines consistent with the highest standards of patient care.Assist with regular audit programmes and review engaging with the multi-disciplinary team where required.Promote a culture of continuous quality improvement across the department involving the team in continuous improvement initiatives and encouraging innovation. Set and monitor core objectives, standards and key performance indicators for the service and monitor performance against these standards through internal and (where applicable) external audit. The dentification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets and oversee the development of Action Plans to address KPI targets is key.Contribute to the formulation, development and implementation of policies and procedures at ward and hospital level.Drive and promote a Performance Management culture.In conjunction with line manager assist in the development of a Performance Management system for your profession.The management and delivery of KPIs as a routine and core business objective Learning, Education and Professional Development Provide professional and personal development opportunities for all nursing and support staff working with the relevant Learning and Education specialists to develop an appropriate programme of learning and education based on a planned (individual, department and organisation) training needs assessment.Oversee that the requirements of NMBI for the practice of professional nursing are met and upheld including the development of an expanded scope of nursing practice.Maintain accurate records of all study leave and education resources used. Develop and implement an enhanced staff competence assessment relevant to the ward. Develop nursing teams and consider professional development for succession planningWork with the IT Department and clinicians in the continued development of computerised systems for patient management and ensure that these are maintained and upgradedBe familiar with the curriculum training programme for student nurses and be aware of the clinical experience required to meet the needs of the programme.Participate in the assessment of student nurse proficiency in clinical nursing skills as part of his/her role as preceptorFacilitate study days and leave for nurses, in accordance with the HMC Study Leave Policy and within budgeted allowancesEngage in continuing professional development by keeping up to date with nursing literature, recent nursing research and new developments in nursing management, education and practice and to attend staff study days as considered appropriate.Essential Criteria:Knowledge/ ExperienceRegistration with the General Division of the Register of Nurses & Midwives maintained by the Nursing and Midwifery Board of Ireland (NMBI), (Bord Altranais agus Cnáimhseachais na hÉireann) Have at least 5 years post registration experience (or an aggregate of 5 years fulltime post registration experience) of which 2 years must be in the speciality areaCandidates must demonstrate evidence of continuous professional development.Required Skills/ CompetenciesClinical SkillsManagement skillsLeadership skillsIT skillsQuality focusRisk ManagementClinical auditExcellent interpersonal and communication skills Why work at the Hermitage Clinic?The Hermitage Clinic are passionate about our people and believe in their development and growth. As a member of the Hermitage Clinic team you can benefit from: An Education Support ProgrammeDevelopment opportunitiesOpportunities for career progressionAccess to a Pension SchemeSubsidised RestaurantFree staff car parkingEmployee Assistance ProgrammeLife Assurance  This Job Description is intended as a basic guide to the scope and responsibilities of the position and is subject to regular review and amendment. The role holder will be required to be flexible in this position and is expected to facilitate working additional hours on occasion, when requested.The Hermitage Clinic is an Equal Opportunities Employer with a strong commitment to diversity, inclusion and equality at all levels of the organisation. If you require assistance due to a disability during the recruitment process, please email hr@hermitageclinic.com