Clinical Nurse Manager 2 - Emergency Department

Job Title: Clinical Nurse Manager 2Department: Emergency DepartmentJob Type: PermanentHours: 37.5 per week (Full-Time) Role Purpose·      The Clinical Nurse Manager 2, in collaboration with colleagues, is responsible for the provision of quality service in line with the standards of Emergency Department nursing practice. As a key member of the senior management team, the CNM2 will demonstrate managerial and leadership skills and facilitate effective communication with colleagues in the hospital. The position requires a strategic approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives.·      You must practice within the Codes of Practice, Rules and Guidelines set out by the Nursing and Midwifery Board of Ireland and comply with the policies and procedures of Blackrock Clinic.·      Your primary function is to lead the Emergency Department within Blackrock Clinic. The Nurse Manager will manage, plan, organise and co-ordinate all services relating to both direct and indirect care. The Nurse Manager will communicate with medical consultants, paramedical and appropriate senior administrative staff in your Unit and throughout the hospital. QUALIFICATIONS·      Be a member of the active register of The Nursing and Midwifery Board of Ireland ·      Have at least five years post registration experience of which, two must be recent experience in Accident & Emergency nursing.·      Have a post graduate qualification in Emergency Nursing not less than Level 7 on the NFQ framework.·      Have a qualification in Management and/or management experience relevant to the post·      Evidence of personal professional development. Essential skills/competencies ·      Organisational and professional knowledge.·      Communication, influencing and negotiation skills·      Planning and organization of activities & resources·      Building and leading a team·      Promotion of evidence-based decision-making·      Evidence of setting & monitoring performance standards ·      Leading on Clinical Practise & Service initiative, innovation & quality ·      Empowering/enabling leadership style·      Resilience & composure·      Integrity & ethical stance·      Sustained Personal commitment·      Proactive approach to planning·      Effective co-ordinator of resources Key Responsibilities1.       Professional Assume responsibility for quality patient care delivery on a twenty-four-hour basis by:·      Providing a high level of professional and clinical leadership.·      Manage patient care to ensure the highest professional standards using evidence –based approach to ensure clinical effectiveness and efficiency.·      Monitor the quality-of-service delivery and provide professional advice and guidance.·      Ensure all documentation is complete and appropriate information is given to patients.·      Evaluate and develop, lead and manage the implementation of best practice policy and procedures.·      Provide appropriate reports to Director of Nursing and others as required.·      Monitor complaints and work with quality and risk manager.·      Participate in quality improvement initiatives to improve patient satisfaction.·      Ensuring the department is up to date with JCI and HIQA Standards and requirements·      Provide monthly feedback to Senior Management Team in relation to Emergency Department Performance/Key Performance Indicators. 2.      ManagerialProvide leadership and direction to nursing personnel and others under your control by:·      Scheduling unit personnel in a manner that promotes optimal use of staff, taking into account annual leave, sickness, absences etc.·      Allocating nursing and support staff in an appropriate manner to meet the workload and ensuring continuity of care whilst operating within allocated resources.·      Make decisions in a timely manner in a pressurised and time constrained environment in accordance with the Key Performance Indicators of the Emergency Medicine Programme.·      Implement a Systematic method for the assessment of individual patient’s needs and ensure proper documentation of same.·      Act as a role model at all times and support and monitor clinical staff in performing patient assessment of the patient, the interpretation of data and the integration of knowledge·      Support clinical nursing staff in the use of validated assessment tools e.g. Triage, Early Warning Scoring System (EWS), Glasgow Coma Score, Pain assessment tools, Medication protocols etc.·      Liaise with Patient Flow Department regarding admission & discharge of patients.·      Participating in the recruitment and selection of personnel, appropriate to the needs of the department.·      Managing human resources and productivity through a planned performance review programme by setting annual goals and objectives with staff within the unit.·      Ensuring that personnel management is in line with hospital policies in the human resources manual.·      Monitoring absence and ensure proper procedures are adhered to.·      Ensuring Time Management Systems/ Rostering System is kept up to date.·      Ensure all staff have annual appraisal.·      Ensure staff attend all mandatory training-CPR, Customer Care, Manual handling, Fire.·      Promote and nurturing a high level of staff morale, by promoting team spirit and job satisfaction among nursing staff and other staff in the unit·      Maintaining flexible schedules to be available to staff on all shifts.·      Provide support and supportive supervision to front line staff where appropriate.·      Set annual goals and objectives with staff.3.      Educational and Self Development Responsibilities·      Provide for the professional growth and development of nursing staff by:·      The assessment and identification of training and development needs for nursing staff within the unit by setting objectives for learning and contribution to the development of training programmes where appropriate.·      Identify teaching and learning opportunities within the unit. ·      Ensure that student nurse educational requirements are met.·      Supervise and assess students undertaking adaption or work experience to foster a learning environment·      Assume responsibility for identifying own educational needs and upgrade deficient areas through independent study, seminar attendance or requesting staff development programmes.·      Succession planning·      Evaluate own nursing practice and instruction of others and the effect these have on the quality of patient care.4.     Management of the UnitMaintain an environment that encourages quality patient care and staff satisfaction by:·      Exercising leadership by personal example.·      Delegating professional duties to staff recognising the professional competency of individuals.·      Working as part of the senior nursing team. ·      Collaborating with hospital personnel and other healthcare providers in planning care and making appropriate referrals.·      Making recommendations relative to improving patient care and staff requirement to the appropriate administrative personnel.·      Supporting/ developing and interpreting clinical policies and procedures.·      Ensuring all relevant information is passed to staff within the unit.·      Organising regular unit meetings and team briefings with the staff ·      Providing a safe, clean, comfortable and secure environment for patients, staff and visitors.·      Maintaining effective communication networks within the unit and departments throughout the hospital.·      Serving on committees within the hospital as appropriate.Why work at the Blackrock Clinic?At the Blackrock Clinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from:  • Competitive salary• Onsite parking• Pension• Annual bonus*• Discounted café• Sports and Social club• Employee Assistance Programme• Discounted onsite pharmacy Please Note:Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received.Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work. Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at recruitment@blackrock-clinic.com It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.