Care Coordinator

We are looking for a highly organised and compassionate Operations Support Coordinator to help ensure quality care is delivered on time and with heart. In this fast-paced, rewarding role, you’ll coordinate schedules for care assistants, ensuring every client receives the support they need to remain safe and comfortable in their own home.Start Date: ImmediateJob Type: Full-Time, PermanentLocation: Preferably Waterford City (Kilkenny City also considered)Working Hours: 40 hours per week, Monday–Friday (occasional Saturdays)Indicative shifts: 7:00–15:30 or 9:00–17:30Bonus: Performance-based bonus availableKey Responsibilities:Schedule and allocate care assistants efficiently based on availability, skillset, and client preferencesManage staffing for new client referrals and changes to existing care plansMonitor rotas, ensuring coverage for holidays, sick leave, and emergency situationsLiaise with managers to ensure optimal staffing levelsMaintain accurate scheduling records and reportsCommunicate with care staff, clients, and families with empathy and claritySupport other operational duties to keep everything running smoothlyWhat We’re Looking For:Exceptional organisational and time management skills.Clear, confident communicator with a calm, supportive manner.A strong sense of empathy and commitment to high-quality care.Good IT and admin skills, with attention to detail.Experience in scheduling, logistics, or support services an advantage.Previous experience as a Care Coordinator in a Home Care setting is preferred but not essentialUnderstanding of confidentiality in care services.Local area knowledge and a valid driving license preferred.A third-level qualification is advantageous but not required.Perks and Benefits:Performance-based bonusBe part of a friendly, mission-driven teamOpportunity to make a real difference every single day.Join Our Team Making a Difference in People’s Lives Every Day