Business Development DirectorBusiness Development Team | Permanent Full-Time About Mitie:Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 – Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development – over 1,000 employees. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. Our premise is simple: the exceptional, every day. Role Profile:As our BD Director you will be responsible for devising and implementing our growth strategy by targeting new business opportunities in current and new sectors. You will manage all commercial activities with a high degree of acumen, whilst also identifying opportunities to add value throughout the tender project process. You will lead by example in terms of your positive behaviours and winning mindset, to motivate and engage not only your immediate team, but to bring a collaboration approach with your wider Operation and central function colleagues.Key Responsibilities:Devise & shape strategy to deliver our year-on-year growth objectives with specific focus on targeting sectors/clients that will deliver on both margin and revenue targets.Lead and motivated the Business Development team and contribute positively to our culture.Deliver a fully costed roadmap of each service line to operations through the mobilisation process to ensure clarity of the proposed delivery model.Prepare costings for tender submissions in consultation with the Proposals Manager and Business Development TeamAssist in establishing client relationship & requirements.Perform risk assessment, value management and cost control exercises.Visit sites as necessary to compile accurate tender proposals.Evaluate the contract supplied by the client as part of the tender process and identify any potential areas of risk.Contribute to post-submission clarification responses and tender presentations when required.Prepare accurate and prudent cost/value analysis.Work alongside operations managers to identify and meet appropriate people and procurement requirements.Create contract programmes when required and maintain and update these as projects they proceed.Maintain robust and consistent change control processes to identify changes or variations as relevant for each scheme. Maintain awareness of the FM industry and the various contracts in use. Contribute business improvement and efficiency ideas and initiatives. Create and implement a project plan to deliver bid requirements on time, monitor and report on bid process against plan and budget. Successfully navigate bids through the Mitie internal governance process and obtain relevant approvals at each stage of the procurement. · Manage all submission internal reviews and post-bid reviews with clients. Carry out successful mobilisation of new contracts through a detailed, documented, handover process with both the mobilisation and operational teams involved, so as to ensure services sold are delivered as sold and within budget.Individual Profile:Experience in a successful service sales role at senior level.Strong ability to identify new organic opportunities.Natural networkerBuild trust and confidence when selling Mitie’s service to clients. Experience working within the Facilities Management or Service Industry Experience in estimating & pricing sales tenders, desirable.Previously created a costing build up based on productive hours, material, and relevant estimating standards.Can present proposals, both internally and externally, showing professionalism and a full understanding of the delivery solution put forward; including validation of innovation or cost savings put forward.An open and positive personality, who can bring people on collaborative journey.EQ aware displaying consistent and positive behaviours.Self-motivated, and drive to win and succeed.Team orientated with sense of fun. Mitie is an equal opportunity employer.This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.
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